Port St Johns: Assistant Management Couple – Luxury Hotel & Spa – Port St. Johns | Lb posted by Kendrick Recruitment

About the Role

Kendrick Recruitment is seeking a strong Assistant Management Couple to join a well-established, family-focused coastal property on the Wild Coast in Port St. Johns, Eastern Cape. This hands-on, service-driven couple will support the General Managers in the day-to-day running of the hotel, ensuring exceptional guest experiences and smooth operational management throughout the 12-month fixed-term contract period.

Key Responsibilities

• Oversee day-to-day hotel operations, ensuring exceptional guest experiences

• Support and inspire department teams to maintain high service standards

• Assist in implementing and maintaining efficient operational procedures

• Champion a guest-centric culture across all areas of the property

• Manage guest feedback and resolve concerns professionally

• Ensure compliance with financial protocols, labour legislation, and administrative requirements

• Work closely with the General Managers to ensure smooth seasonal operations

• Foster a collaborative and inclusive work environment

• Build strong relationships with local suppliers, fishermen, and artisans

Requirements

Proven stable work history within the hospitality industry

A complementary couple with strong experience across F&B management, Front Office/Reservations, and Housekeeping

Minimum 5 years’ senior hotel or resort management experience

Strong operational and guest-focused mindset

Excellent team leadership and communication skills

Solid financial and labour legislation knowledge

Strong administrative and organisational ability

Qualifications

Hotel school qualification advantageous

Salary & Benefits

Salary: Negotiable DOE

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