Job Description
About the Role
We are seeking an experienced IT Technician / Supervisor to join our team in Pretoria. As a senior technical support resource, you will be responsible for overseeing the daily operations of our workshop and coordinating technician activities. You will also be expected to provide top-notch technical support across various client environments.
Key Responsibilities
- Allocate jobs to technicians according to priority, deadlines, and skill level.
- Monitor all devices and jobs in the workshop, ensuring clear visibility of job status, next actions, and outstanding dependencies.
- Ensure repairs, setups, diagnostics, and client-related technical work are progressing efficiently and within acceptable turnaround times.
- Follow up on stalled or delayed jobs and proactively address workflow bottlenecks.
- Act as a senior escalation point for desktop, laptop, printer, networking, Microsoft 365, and general business IT support issues.
- Perform hands-on diagnostics, configuration, troubleshooting, repair, and setup of end-user devices and related equipment.
Requirements
- 3 to 5 years experience in IT support, desktop support, workshop support, or MSP support.
- Strong practical experience with Windows desktops, laptops, peripherals, printers, and general office IT troubleshooting.
Qualifications
- Formal education/certifications not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT/Computer Technician Jobs in Gauteng
The IT/Computer Technician profession is a vital component of Gauteng’s job market, with the demand for skilled professionals continually growing due to the increasing reliance on technology in various industries.
Typically, salary ranges for IT/Computer Technicians in Gauteng vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start around R200 000 – R400 000 per annum, while more senior roles can fetch salaries ranging from R500 000 – R1 million or more, although these figures are often influenced by the specific company, its budget, and the individual’s level of expertise.
Common skills required for IT/Computer Technician roles include proficiency in operating systems (Windows, macOS, Linux), hardware troubleshooting and repair, networking fundamentals, cloud computing knowledge, cybersecurity awareness, and software application expertise. Typically, candidates with a strong foundation in computer science or information technology are well-suited for these positions.
IT/Computer Technicians can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and more. In general, companies that rely heavily on technology to operate tend to employ IT professionals, making these roles highly sought after.
Career development opportunities abound in this field, with many technicians progressing to senior roles or specializing in specific areas such as cybersecurity, data analytics, or artificial intelligence. Online courses, workshops, and certifications can help professionals upskill and stay competitive, while continuous learning is essential for staying current with the rapidly evolving technological landscape.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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