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Johannesburg North: Call Centre Agent – Automotive posted by Protea Placements

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Job Description

About the Role

Bramley-based company Protea Placements is seeking a motivated Call Centre Agent to join their team in Johannesburg North. As an Automotive industry specialist, they offer a market-related salary and a well-established company environment.

Key Responsibilities

  • Handle inbound and outbound calls in a professional and efficient manner
  • Assist customers with queries, bookings, and general enquiries
  • Capture and update client information accurately on the system
  • Follow up on leads and maintain strong client relationships
  • Meet daily and monthly call and performance targets
  • Provide excellent customer service and represent the brand positively
  • Work closely with internal teams to ensure smooth operations

Requirements

  • Previous customer service experience
  • Call centre Automotive experience (advantageous)
  • Excellent telephone etiquette and strong communication skills
  • Basic computer literacy and data capturing experience
  • Ability to work under pressure and meet targets
  • Strong organizational skills and attention to detail
  • Positive attitude with a customer-centric approach

Qualifications

(No qualifications mentioned in the original job description, so this section is skipped)

Salary & Benefits

Market-related salary

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Sales Jobs in Gauteng

The automotive sales industry in Gauteng, South Africa is typically a dynamic and competitive field, with many companies looking to hire talented professionals to drive their sales performance. Generally speaking, the job market for automotive sales positions in the province has been steady over the past few years, with some fluctuations due to economic trends. However, common industries such as financial services sector and technology industry often require skilled automotive sales professionals.

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Typically, salaries for automotive sales positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary ranges for entry-level automotive sales roles typically start around R15 000 to R25 000 per annum, while more senior or specialized roles may command salaries ranging from R40 000 to R80 000 per annum or more. However, these are general estimates, and actual salaries can vary significantly depending on individual circumstances.

Common skills for successful automotive sales professionals in Gauteng include strong communication and interpersonal skills, the ability to build rapport with customers, and a solid understanding of the products and services offered by dealerships. Other essential skills often include sales and negotiation techniques, product knowledge, and technical aptitude (e.g., familiarity with vehicle systems). Additionally, many employers value candidates with excellent problem-solving skills, adaptability, and a customer-focused mindset.

The automotive industry in Gauteng commonly employs sales professionals across various sectors, including but not limited to the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with customers, understanding their needs, and presenting solutions that meet those needs.

Career development opportunities for automotive sales professionals in Gauteng are varied and abundant. Many employers offer training programs, mentorship schemes, and performance-based promotions to help employees advance their careers. Additionally, specialized skills such as franchise management or automotive product knowledge can open doors to senior leadership roles or entrepreneurial ventures. With experience and hard work, talented automotive sales professionals can build a fulfilling and lucrative career in this dynamic industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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