Johannesburg: Call Centre Agent (Financial Services)

February 28, 2026 Jobs in Central Johannesburg

Job Description

About the Role

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry.

Key Responsibilities

Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling)
Source leads from various databases
Work closely with financial advisors and their teams
Schedule appointments based on financial advisors diaries
Meet daily, weekly, and monthly targets
Ability to communicate effectively with their niche clientele
Contribute significantly to new business revenue

Requirements

Proficient in both written and verbal communication
Ability to demonstrate great listening skills
Exceptional at building rapport with clients
Displays patience and empathy towards customers
Strong time management and organizational abilities
Comfortable working in fast-paced environments
Basic or advanced troubleshooting skills, depending on the role
Familiarity with common software and tools
In-depth understanding of the company’s products and services
Specialized knowledge in the customer service area we focus on

Qualifications

Matric

Salary & Benefits

Salary: R5 000 – R8 000

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

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Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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