Job Description
Role 1: Lodge Anchor
The Lodge Anchor will assist the Lodge Manager with all aspects of lodge administration and guest service, including reservations, office management, front-of-house operations, coordinating staff duties, and supporting marketing initiatives.
Core Criteria:
- Valid driver’s licence
- Minimum 2 years’ experience in a 4* or 5* lodge environment
- Relevant tourism or hospitality qualification
- Strong Food & Beverage experience
- Computer literacy with booking system knowledge
- Strong administrative and organisational skills
- Hosting experience with exceptional attention to detail
- Basic marketing knowledge advantageous
- Must have own vehicle
Role 2: Field Guide / Maintenance Support
The Field Guide will be responsible for delivering engaging nature-based guest experiences, including guided walks, nature drives, hiking and MTB trail activities. The role also includes supporting land management under the Farm Manager, maintaining guest activity equipment and trails, assisting with general lodge maintenance, and supporting front-of-house operations when required.
Core Criteria:
- Valid driver’s licence and PDP
- Minimum 1 year guiding experience
- FGASA Level 1 (or equivalent Lowveld bush knowledge)
- Birding and tree identification knowledge advantageous
- Hosting and guest interaction experience
- General maintenance and practical skills
- Land management knowledge, including invasive plant control
- Valid First Aid certification
- Must have own vehicle
This is a live-in position with accommodation and utilities (electricity, gas, water) included.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Mpumalanga
Mpumalanga, a province in South Africa known for its natural beauty and rich culture, is home to a thriving tourism and hospitality industry. Typically, job seekers with experience in this field are attracted to the region’s stunning landscapes, outdoor recreational activities, and warm climate. Generally, careers in tourism and hospitality management in Mpumalanga offer a range of opportunities for those passionate about delivering exceptional customer experiences.
Salaries in the tourism and hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. While broad ranges are difficult to provide, it’s common for entry-level positions to fall within the R20 000 – R40 000 per annum bracket, while more senior roles may command salaries above R80 000 per annum. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, careers in high-end resorts or luxury hotels often come with higher salary packages, while smaller boutique establishments may offer more competitive remuneration.
Common skills required for tourism and hospitality management roles in Mpumalanga include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong understanding of customer service principles. Other essential skills include financial management, marketing, and team leadership abilities. In addition, knowledge of local regulations, cultural sensitivities, and environmental management practices are often valuable assets in this field.
Industry sectors that commonly employ tourism and hospitality managers in Mpumalanga include the financial services sector, technology industry, manufacturing sector, and agriculture. These roles can provide a unique blend of business acumen, customer focus, and operational expertise, making them attractive to job seekers with diverse backgrounds.
For those interested in pursuing careers in tourism and hospitality management in Mpumalanga, career development opportunities abound. Typically, entry-level positions offer a clear path for progression, with senior roles available within 5-10 years of experience. Many organisations also provide training and development programs to enhance skills and knowledge, ensuring that staff are equipped to meet the changing needs of their industries.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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