| Date | 2024-10-14 |
|---|---|
| Job Title | Intern Customer Service Agent (Cx) |
| Employer | Moladira Skills More Information |
| Salary | 6000 |
| Category | It Computer |
| Location |
Gauteng / Johannesburg |
Job Summary
Job Description: Intern Customer Service Agent (CX)
Location: Roodepoort, Johannesburg, South Africa
Salary: R6,000 – R6,400 per month
Employment Type: Internship/Temporary Position
Job Overview:
Our client, a leader in the telecommunications sector, is seeking Intern Customer Service Agents (Technical) to join their dynamic team. This role is ideal for individuals with a passion for customer service and a solid understanding of technical concepts in the telecoms and IT industry. The position requires a blend of customer service skills and technical know-how to assist customers with their queries, resolve issues, and provide high-quality support.
Key Responsibilities:
- Provide technical support and customer service to clients via phone, email, or chat, ensuring a positive customer experience.
- Diagnose and troubleshoot telecoms and IT-related issues, offering effective solutions in a timely manner.
- Log and document all customer interactions, issues, and resolutions in the company`s CRM system.
- Escalate complex technical issues to higher support levels as needed while maintaining communication with the customer.
- Assist with network setup, device configuration, and basic troubleshooting of telecom products and services.
- Maintain up-to-date knowledge of the company`s products, services, and industry developments.
Requirements:
- Experience: At least 1 year of experience in Customer Experience (CX), IT Helpdesk, or IT Service Desk roles.
- Technical Knowledge: Solid understanding of telecoms and IT concepts is mandatory.
- Qualifications: Minimum of a Certificate or Higher National Certificate in a technical field, such as A+, N+, or telecommunications.
- Location: Must be willing to work in Roodepoort or reside in the surrounding areas with easy access to the work location.
- Skills: Excellent communication skills, strong problem-solving ability, and a passion for helping customers with technical queries.
What We Offer:
- Competitive basic salary between R6,000 and R6,400.
- Opportunity to gain hands-on experience in a fast-paced telecommunications environment.
- A chance to work with industry experts and expand your knowledge in customer service and technical support.
If you have the required technical background and a customer-first mindset, we encourage you to apply and join our clients team in delivering top-notch service in the telecoms space!
Intern Customer Service Agent (Cx) position available in Gauteng, Johannesburg. This job position was posted by Moladira Skills. The job has been posted as a premium ad on 2024-10-14 at 13:00:45 in the It Computer category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Centurion: Internal Sales/ Customer Administrator (Centurion)
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful. Internal Sales/ Customer Administrator (Centurion) position available in Tshwane, Centurion. This job position was
View Job
Internal Sales/ Customer Administrator (Centurion)
Cape Town City Centre: Customer Orders Administrator / Internal Sales
Qualifications: Matric atleast 2 years experience in sales Requirements: Efficiently receive, process and invoice customer purchase orders for delivery or collection. Process credit notes as and when required. Strategically plan and schedule customer deliv
View Job
Customer Orders Administrator / Internal Sales
Sandton: Temp Internal Sales/Customer Service
Minimum requirements: Syspro experience essential Tender experience very beneficial Experience from building materials/electrical/construction environment selling to wholesalers and retail companies like Builders Warehouse, etc Support to the Sales Project
View Job
Temp Internal Sales/Customer Service
South Africa: Customer Success Manager posted by Print Outsource International
1. JOB TITLE:Customer Success Manager2. MAIN PURPOSE OF THE JOB:The role of a Customer Success Manager is to plan, organise, staff, control and oversee frontline customer relationships, realised revenue, opportunity generation, governance practice and the
View Job
Customer Success Manager
Johannesburg: Intern Customer Service Agent (Cx) posted by Moladira Skills
Job Description: Intern Customer Service Agent (CX)Location: Roodepoort, Johannesburg, South AfricaSalary: R6,000 - R6,400 per monthEmployment Type: Internship/Temporary PositionJob Overview:Our client, a leader in the telecommunications sector, is seeking
View Job
Intern Customer Service Agent (Cx)
South Africa: Internal Customer Services Consultant (Health And Wellness) posted by AtripleA recruitment & temps
Internal Customer Services Consultant (Health and Wellness)Location: Lynnwood, PretoriaSalary: R12 000 to R14 000 per monthOur client in the Health and Wellness industry is looking for an Internal Customer Services Consultant.Key responsibilities Processin
View Job
Internal Customer Services Consultant (Health And Wellness)
Africa: Territory Customer Support Manager posted by Network International
Major Duties: Frequent travel to assist channel partners / dealers / end users HANDS ON with malfunctioning machinery. Resolves product and performance issues HANDS ON with channel partners / customers / dealers and communicates with factor
View Job
Territory Customer Support Manager
Africa: Territory Customer Support Manager posted by Network International
Purpose of the role:Achieves marketing Unit product support and customer / dealer satisfaction goals in set geographic areas of responsibility. Develop channel partner technical and product support (hands on!) Preempting and resolving technical and/or part
View Job
Territory Customer Support Manager
Africa: Customer Experience Head posted by Network International
Key Responsibilities:Develop and implement a comprehensive customer experience strategy.Set, monitor, and track key CX metrics, and provide training to ensure high standards.Advocate for the customer in all product and service decisions.Foster teamwork and
View Job
Customer Experience Head
Africa: Customer Experience Manager posted by Network International
Key Responsibilities:Define and communicate the service framework to ensure alignment and understanding across all business units.Develop comprehensive customer journeys and micro-journeys catalogue, along with CX frameworks and SOPs.Drive Voice of Custome
View Job
Customer Experience Manager
Africa: Territory Customer Support Manager posted by Network International
Key Responsibilities:Provide technical support and guidance on agricultural machinery, construction products, trucks, motor vehicles, and forestry equipment.Diagnose, repair, and resolve technical issues to ensure machine performance and uptime.Administer
View Job
Territory Customer Support Manager
Africa: Territory Customer Support Manager Kenya posted by Network International
Major Duties: Frequent travel to assist channel partners / dealers / end users HANDS ON with malfunctioning machineryResolves product and performance issues HANDS ON with channel partners / customers / dealers and communicates with factories on appropriate
View Job
Territory Customer Support Manager Kenya
Johannesburg: Fluent Speaking Portuguese Travel Customer Agent (Luxury Hospitality / Travel – National And International) posted by Isilumko Staffing
A well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days` off (Support global market)Qualific
View Job
Fluent Speaking Portuguese Travel Customer Agent (Luxury Hospitality / Travel – National And International)
Johannesburg: Fluent Speaking Portuguese Travel Customer Agent (Luxury Hospitality / Travel – National And International)
A well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days` off (Support global market) Qualifi
View Job
Fluent Speaking Portuguese Travel Customer Agent (Luxury Hospitality / Travel – National And International)
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
