Cape Town City Centre: Project Manager

About the Role

Our client in Cape Town is seeking a Project Manager to join their Project Management Office (PMO) and lead onboarding and delivery of projects for US-based clients. The ideal candidate will be a confident communicator, comfortable engaging directly with senior client stakeholders, and able to work shifts aligned to the US workday.

Key Responsibilities

• Lead the onboarding of new US-based clients, acting as the primary point of coordination and communication.
• Confidently run client-facing meetings, project kick-offs, and regular delivery updates with US stakeholders.
• Initiate and manage projects in line with the company’s project management frameworks, tools, and governance processes.
• Partner closely with the Senior Project Manager in New York to ensure alignment on delivery approach, standards, and client expectations.
• Identify, engage, and manage client and internal stakeholders throughout the project lifecycle.
• Create, assign, and track project tasks, ensuring timely commencement and completion by all contributors.
• Monitor project progress against agreed scope, timelines, and budgets, proactively addressing risks and delays.
• Maintain and manage project snag lists, risks, assumptions, and dependencies.
• Ensure project management systems, status reports, and documentation are accurate and kept current.
• Coordinate internal service teams, third parties, and vendors in a high-intensity delivery environment.
• Maintain comprehensive project documentation including decision logs, change records, and lessons learned.

Requirements

• Confident, professional communicator able to represent the company’s credibility with US-based clients.
• Comfortable operating in an MSP or similarly high-intensity, delivery-focused environment.
• Highly reliable, organised, and self-motivated with strong personal accountability.
• Strong customer focus with the ability to manage expectations and handle difficult conversations calmly.
• Excellent written and verbal communication skills suitable for an international client audience.
• Approachable team player who collaborates effectively across time zones and teams.
• Strong attention to detail with a structured and methodical approach to work.
• Calm and resilient under pressure when managing competing priorities and tight timelines.

Qualifications

A formal project management qualification is required (e.g. PMP, PRINCE2, or equivalent). Microsoft, cloud, or security-related certifications are advantageous.

Salary & Benefits

Not specified in the original job description.