Date | 2024-10-17 |
---|---|
Job Title | Aftermarket Manager |
Employer | Flink Recruitment More Information |
Salary | 65000 |
Category | Logistics |
Location |
Gauteng / Gauteng |
Job Summary
In Emerging Markets we deliver on all KPIs meaning; service quality, workshop processes, warranty, campaigns, audits, workshop KPI’s, technical solutions, customer satisfaction, training, parts etc.
We are looking a for a humble individual, high energy and an attitude worthy to a region that needs a lot of support, guidance, coaching and empowerment.
Responsibilities and Duties Support and implement parts marketing strategies to increase market share of genuine parts, improve communication with customers and achieve annual part sales objectives
Support and implement service standards in an effort to increase workshop through-put in order to limit downtime, drive campaigns, warranty compliance, customer satisfaction and efficiencies.
Analise and compare parts sales data on a continuous basis and identify opportunities to increase overall sales, promote brand competitiveness and setup clear and aggressive campaigns to elevate the UD Trucks Genuine Parts Brand.
Support dealers by analyzing parts sales and comparing with units in operation data to identify gaps, opportunities and drive successful implementation.
From marketing perspective, drive objectives to manage customer events, information days and or displays in the market to inform customers of benefits of UD Trucks genuine parts. Manage the implementation of the service/maintenance plan through the dealer network in a structured and focused manner. Ensure regular measurement, corrective action and feedback is maintained.
Manage relationships with dealer aftersales and fleets by attending monthly technical and operational liaison meetings. Ensure a competent and professional service to dealer network, through input to training department on service technical development needs Assist internal departments (sales, aftermarket, parts) with resolving customer complaints (warranty, quality problems), and to plan and implement corrective action. Ensure the dealer networks in Africa has an optimized workshop processes which guarantees success, customer satisfaction and uptime.
Annually audit dealer network to ensure they comply to processes, policies, tools, skills and training.
Ensure proper KPI’s submissions from dealer level to ensure processing and analysis by UD Trucks SA to support strategy, identify gaps and improve.
Identify key areas of concern with action plan to support customers with breakdowns, service and support.
Minimum qualifications Mechanical Engineer Degree or Road Transport qualification Experience: Minimal 5+ years of experience in aftermarket and sales Experience in workshop processes
Strong customer centric focus
Strong business acumen and strategic thinking
Strong negotiation skills
Strong problem solving skills with innovation fundamentals Financial and cost management skills Excellent communication and presentation skills in English.
Self-motivated, collaborative, proactive and positive attitude with the owner’s mentality
Adaptability and agility to the changes around you
Aftermarket Manager position available in Gauteng, Gauteng. This job position was posted by Flink Recruitment. The job has been posted as a char8000 ad on 2024-10-17 at 01:22:00 in the Logistics category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Cape Town City Centre: Aftermarket Parts Branch Manager
Minimum requirements: Minimum of 5 years experience as a Branch Manager within the Automotive Aftermarket Parts Industry Must have a Qualification in Management or similar Experience with Managing a Staff Compliment | Budget Margins | Sales Metrics includi
View Job
Aftermarket Parts Branch Manager
Johannesburg: Aftermarket Parts Branch Manager
Minimum requirements: Minimum of 5 years experience as a Branch Manager within the Automotive Aftermarket Parts Industry Must have a Qualification in Management or similar Experience with Managing a Staff Compliment | Budget Margins | Sales Metrics includi
View Job
Aftermarket Parts Branch Manager
Pretoria: Aftermarket Manager
Roles and Responsibilities Job Overview UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. As an Aftersales Manager for the African regions, you will be challenged to deliver value to the organization
View Job
Aftermarket Manager
Gauteng: Aftermarket Manager posted by Flink Recruitment
Roles and ResponsibilitiesJob Overview UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. As an Aftersales Manager for the African regions, you will be challenged to deliver value to the organization
View Job
Aftermarket Manager
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here