| Date | 2024-11-02 |
|---|---|
| Job Title | Inbound Call Centre Agent – Banking (3-Month Contract) |
| Employer | Isilumko Staffing More Information |
| Salary | 10000 |
| Category | Finance Accounting |
| Location |
Gauteng / Johannesburg |
Job Summary
One of our clients in the banking industry is seeking inbound call centre agents.
Qualifications and experience:
- Matric
- No less than 2 years` experience within banking / financial services customer care / inbound call centre
- BCOM – Banking / Finance / Accounting / Auditing / Investments / Economics
- Clear credit record
- Clear criminal record
- Willing to work rotation shifts (8am – 5pm / 9am – 6pm / 10am – 7 pm). Alternate on Saturdays / Public holidays
- Basic and incentive
Skills:
- Communication
- Negotiation
- Objection handling
- Customer service
- Relationship building
Key performance areas:
- Attend to customer credit card queries
- Resolve queries in a timeous manner
- Overcome client objections
- Work towards reaching target
Inbound Call Centre Agent – Banking (3-Month Contract) position available in Gauteng, Johannesburg. This job position was posted by Isilumko Staffing. The job has been posted as a premium ad on 2024-11-02 at 13:00:51 in the Finance Accounting category
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