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South Africa: It Engineer (English Mother Tongue Only)

Date 2025-01-10
Job Title It Engineer (English Mother Tongue Only)
Employer
More Information
Salary Market Related Monthly
Category It Computing Software
Location ZA
/ South Africa

Job Summary

English mother tongue speakers only. Main

Requirements:

The company is looking to hire professionals, that is passionate to resolve IT related problems, as well as creating an enhanced customer experience for the companys clients. The candidate must have project management skills as well as time management skills in order to address issues logged by the company clients in a professional and timely manner. The candidate must be able to do research and solve problems on a daily basis, as well as have the motivation to continually improve themselves by keeping up-to date with latest trends and developments within the IT field. The successful candidate will work on a shift schedule as the companys client operations run 24 hours 7 days a week. Other information: Higher Certificate in IT / Higher Certificate in Information Systems Higher National Diploma in Technology Bachelors Degree in IT (advantageous) A and N Certification 2-3 years experience in related field Speak English fluently Responsibilities &

Duties:

Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct. Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault. Addressing the issues logged by the clients in a professional and timely fashion. Tracking and updating logged requests. Service Desk / Server / Desktop Support Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies Ability to research and solve problems/challenges on a day-to-day basis

It Engineer (English Mother Tongue Only) position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-01-10 in the It Computing Software category

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