| Date | 2025-01-09 |
|---|---|
| Job Title | Inbound Call Centre Agent – Banking (3-Month Contract) |
| Employer | More Information |
| Salary | |
| Category | Customer Service Support |
| Location |
North Johannesburg / Sandton |
Job Summary
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years` experience within banking / financial services customer care / inbound call centre BCOM – Banking / Finance / Accounting / Auditing / Investments / Economics Clear credit record Clear criminal record Willing to work rotation shifts (8am – 5pm / 9am – 6pm / 10am – 7 pm). Alternate on Saturdays / Public holidays Basic and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve queries in a timeous manner Overcome client objections Work towards reaching target
Inbound Call Centre Agent – Banking (3-Month Contract) position available in North Johannesburg, Sandton. This job position was posted by . The job has been posted on 2025-01-09 in the Customer Service Support category
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