| Date | 2025-01-17 |
|---|---|
| Job Title | Guest Relations Officer/ Reception |
| Employer | Renaissance Spa More Information |
| Salary | 0 |
| Category | Administration Pa Secretary |
| Location |
Gauteng / Gauteng |
Job Summary
Job Title: Guest Relations OfficerLocation: SandtonPosition Type: Full-TimeAbout Us: At Renaissance Spa, we pride ourselves on delivering an unparalleled experience of luxury and tranquility to our esteemed clients. Nestled in the heart of Sandton, our spa offers a sanctuary of relaxation, rejuvenation, and holistic well-being.Job Description: We are seeking a professional and elegant Guest Relations Officer to join our esteemed team. The ideal candidate will possess exceptional communication and interpersonal skills, ensuring that every guest feels valued and catered to during their visit. You will play a crucial role in creating a welcoming atmosphere and will be the first point of contact for our guests.Key
Responsibilities:
Greet and welcome guests with a warm and friendly demeanor.Manage guest inquiries and reservations efficiently and professionally.Provide information about spa services, treatments, and promotions.Maintain organized and accurate guest records.Address any guest concerns or feedback promptly and effectively.Ensure the reception area is maintained to the highest standards of cleanliness and elegance.Collaborate with spa team members to enhance the overall guest experience.Qualifications:Previous experience in guest relations or customer service in a luxury setting is preferred.Excellent interpersonal and communication skills.Strong organizational skills and attention to detail.Ability to remain calm and composed in high-pressure situations.Proficiency in ESP is advantageous.A passion for wellness and luxury service.Dress Code: As a representative of Renaissance Spa, the Guest Relations Officer is expected to adhere to a formal dress code.How to Apply: If you are a dedicated professional with a passion for luxury service and would like to join our team, please send your resume and a cover letter detailing your relevant experience to Renaissance Spa
Guest Relations Officer/ Reception position available in Gauteng, Gauteng. This job position was posted by Renaissance Spa. The job has been posted as a premium ad on 2025-01-17 at 14:53:10 in the Administration Pa Secretary category
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