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Lephalale: Front Office Attendant posted by Bright Placements (PTY) Ltd

Date 2025-01-19
Job Title Front Office Attendant
Employer Bright Placements (PTY) Ltd
More Information
Salary 0
Category Tourism Hospitality
Location Limpopo
/ Lephalale

Job Summary

Responsibilities

  • Guest Reception: Greet and welcome guests warmly, assisting with check-in and check-out processes.
  • Reservation Management: Handle room bookings, cancellations, and modifications efficiently using our property management system (PMS)/(OPERA). 
  • Customer Service: Address guest inquiries, concerns, and special requests professionally and promptly.
  • Communication: Answer phone calls and emails, directing inquiries to the appropriate departments when necessary.
  • Payment Processing: Manage guest transactions, including payments, invoices, and refunds.
  • Coordination: Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction.
  • Upselling: Promote upgrades, packages, and additional services to enhance guest experiences.

Qualifications

  • High school diploma or equivalent; additional education in hospitality is a plus.
  • Previous experience in a front desk, customer service, or hospitality role preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in using computer systems and property management software.
  • Ability to multitask, prioritize, and remain calm under pressure.
  • A professional appearance and positive attitude.
  • Availability to work flexible hours, including weekends and holidays.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunities for career growth within the hospitality industry.
  • A supportive and inclusive team environment.
  • Access to ongoing training and professional development.
  • The chance to work in a dynamic and guest-focused establishment.

Front Office Attendant position available in Limpopo, Lephalale. This job position was posted by Bright Placements (PTY) Ltd. The job has been posted as a char8000 ad on 2025-01-19 at 01:15:54 in the Tourism Hospitality category

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