Africa: Lodge Manager posted by IntelliStaff
Posted on 2025-08-25 00:00:00
| Employer | IntelliStaff |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Africa / Africa |
Job Summary
Company Overview
The company is built on the strength of remarkable people who give passionately to their roles, work tirelessly, and keep the guest experience at the heart of everything they do. Equal commitment is placed on the sustainability of communities and the environment. Every team member makes a significant contribution to overall success and impact on the world. For this reason, individuals are carefully selected based on shared values and vision – they are the strength and the future of the company.
Key Responsibilities
- Overall management of Grumeti River Lodge, covering operations, guest experience, kitchen, R&M, finance, and staff development.
- Direct line management of the senior management team and indirect oversight of all lodge staff.
- Budget and forecast creation, management, and control, including CAPEX programs.
- Human capital management and staff training.
- Maintenance and development of lodge infrastructure and IT systems.
- Oversee lodge security, emergency preparedness, and fire control.
- Manage healthcare facilities and evacuation arrangements.
- Ensure compliance with environmental health standards (waste, sanitation, pest control).
- Oversee logistics for camp setup, moves, and breakdowns.
- Government liaison at local, regional, and national levels, ensuring compliance with licensing and permits.
- Collaborate with the Africa Foundation on conservation and community projects.
- Ensure sustainability targets are achieved and improved annually.
- Conduct and maintain compliance with risk assessments.
- Manage lodge marketing, including social media presence and internal communications.
- Travel between various camps and lodges as required
Hospitality Focus
- Enhance and refresh the guest experience while preserving the lodge’s cultural and historical authenticity.
- Build strong relationships with guests, encouraging repeat visits.
- Uphold Golden Thread and Brand Standards across all operations.
- Ensure operational tasks are completed efficiently and within budget.
- Drive efficiency in procurement and lodge operations.
Requirements
Knowledge & Experience:
- 3–5 years management experience in a 5-star boutique property.
- Previous lodge/camp management experience advantageous.
- Hospitality and service training background preferred.
Skills & Attributes:
- Energetic, proactive, and committed to delivering world-class guest experiences.
- Passionate about sustainable tourism and conservation.
- Strong leadership and mentoring abilities.
- Attention to detail and high standards.
- Experienced in managing diverse teams.
- Practical with basic maintenance knowledge.
- Mobile camping and safari experience is a plus.
- Creative, open-minded, and solution-oriented.
- Excellent interpersonal and communication skills.
- Financial and IT competence.
- Fluent in English (essential).
Terms & Conditions
- Permanent live-in position.
- Medical and travel allowance provided in line with company policy.
- The right not to make an appointment is reserved.
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