Alberton: Floor Manager

March 22, 2026 Jobs in Alberton

Job Description

About the Role

We are seeking an experienced Floor Manager to join our stylish, modern restaurant in Alberton. As a key member of our management team, you will be responsible for creating exceptional guest experiences and leading high-performing service teams. If you have a passion for hospitality and a strong work ethic, we want to hear from you.

Key Responsibilities

Manage daily floor operations, ensuring smooth service flow and guest satisfaction.
Supervise and motivate front-of-house staff, including waiters, hosts, and runners.
Oversee staff scheduling, training, and performance management.
Handle guest queries and complaints promptly and professionally.
Ensure adherence to service standards, hygiene protocols, and brand policies.
Liaise closely with the kitchen and bar teams to ensure timely and quality service delivery.
Monitor stock levels for floor-related items and coordinate with relevant departments.
Conduct daily pre-shift briefings to align the team on expectations and specials.
Support management in driving upselling strategies and revenue targets.

Requirements

Minimum 3 years experience in a supervisory or floor management role in an upmarket or high-volume restaurant environment.
Strong leadership, interpersonal, and communication skills.
Excellent problem-solving ability and conflict resolution skills.
High attention to detail and ability to multitask under pressure.
Knowledge of POS systems and stock controls is an advantage.

Qualifications

Formal education/certifications not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Ekurhuleni

In the Ekurhuleni region of Gauteng, South Africa, the catering and hospitality industry is a significant sector, providing employment opportunities for thousands of individuals. Typically, this field experiences fluctuations in demand due to seasonal variations, with peak seasons often corresponding to major events, conferences, and holidays. This creates a dynamic job market, offering both stability and flexibility.

When it comes to salary expectations, it’s generally common to expect a competitive range for catering and hospitality professionals in Ekurhuleni. While salaries can vary widely depending on factors such as experience, company size, and industry sector, here are some broad estimates: for entry-level positions, salaries typically fall within the R20 000 – R40 000 per annum bracket; mid-level roles may range from R40 000 – R80 000 per annum, while senior positions can command salaries between R80 000 – R150 000 per annum or more. However, please note that these are broad estimates and actual salaries can vary significantly.

Common skills for catering and hospitality professionals in Ekurhuleni include excellent communication and interpersonal skills, attention to detail, physical stamina, teamwork, adaptability, time management, and problem-solving abilities. These skills are essential for providing exceptional customer service, managing inventory, maintaining cleanliness and hygiene standards, and ensuring smooth operations during peak periods.

The catering and hospitality industry in Ekurhuleni is often associated with various sectors, including financial services, technology, manufacturing, tourism, and events management. These industries frequently require staff to work flexible hours, handle pressure, and maintain a professional demeanor.

For career development, it’s generally common for individuals in this field to pursue further education or training in areas such as hospitality management, food safety, or event planning. Many employers also offer internal promotions, training programs, and mentorship opportunities to help employees advance their careers. With experience and continuous learning, professionals in catering and hospitality can progress from entry-level roles to senior positions, overseeing teams, developing operational strategies, and driving business growth.

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Overall, a career in catering and hospitality in Ekurhuleni offers many opportunities for personal and professional growth, with a dynamic job market, diverse industries, and a range of development paths available.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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