Job Description
About the Role
As a Housekeeping Supervisor at Craven Cottage CC, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our high standards are met, and providing exceptional service to our guests. You will work closely with our management team to implement operational projects, coordinate activities, and evaluate staff performance to drive efficiency and effectiveness.
Key Responsibilities
- Monitor and administer time and attendance policy
- Monitor staff to ensure accountability in compliance with departmental goals
- Execute operational projects and coordination of activities
- Evaluate staff to ensure the effective and efficient operation of daily functions
- Provide assistance and support to your manager on and off duty
- Determine customer needs and ensure operational delivery of specific requests
- Continuously try and improve service offerings in terms of efficiency, effectiveness, and competitiveness
- Advise on how to resolve logistical and/or customer-related problems
- Generate departmental reports, monitor workload, productivity, customer satisfaction
- Participate in training sessions, instructions, and people’s skills
- Be willing to work after hours at times
- Ensure that all service equipment is operational and handled safely, reporting mechanical issues to appropriate team members
- Oversees the scheduling, duties and training of staff if in need
- Oversees the scheduling, duties, and on-the-job training of employees
- Supervise a team
Requirements
- Matric Certificate
- A diploma or certificate in hospitality management or related fields is advantageous.
- At least 2+ years of luxury lodge I hotel housekeeping experience
- Proven ability to supervise and manage a team of housekeeping staff, including scheduling, training, and performance management.
- Strong verbal and written communication skills to interact with staff and guests effectively.
- Ability to handle guest complaints and resolve issues related to housekeeping services.
- Understanding and enforcing safety and sanitation policies to ensure a safe and clean environment for guests and staff.
Qualifications
No formal qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Game Ranger Jobs in North West
The Game Ranger profession is an exciting and rewarding career path, particularly in North West, South Africa. Typically, this role involves working outdoors, managing game reserves, and ensuring the conservation and sustainable use of natural resources. Generally, the job market for Game Rangers in the region is stable, with a moderate demand for skilled professionals.
Salaries for Game Rangers can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions may start at around R300 000 to R500 000 per annum, while experienced professionals can earn upwards of R800 000 to R1,2 million per year. However, it’s essential to note that actual salaries can differ significantly depending on individual circumstances.
Common skills required for a Game Ranger role include excellent outdoor survival skills, physical fitness, and the ability to work independently or as part of a team. Other key requirements typically include knowledge of wildlife management, conservation principles, and first aid training. Effective communication and leadership skills are also essential for success in this field. Additionally, many employers prefer candidates with a degree in a relevant field, such as wildlife management, ecology, or environmental science.
Game Rangers can be found working in various industry sectors, including the tourism industry, government agencies, and private game reserves. The financial services sector may also employ Game Rangers to manage game reserves that offer ecotourism experiences. Manufacturing and agricultural industries are less common employers of this profession.
Career development opportunities for Game Rangers are diverse and varied. Many professionals choose to advance into senior management roles or take on specialized responsibilities such as conservation planning or research. Others pursue careers in related fields, such as wildlife conservation or environmental education. With experience and further training, Game Rangers can also explore opportunities in academia, government policy, or private consulting firms specializing in natural resource management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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