Amanzimtoti: Customer Service Administrator posted by BevCo
Posted on 2025-08-14 00:00:00
| Employer | BevCo |
|---|---|
| Category | FMCG Retail |
| Location | Kwazulu-Natal / Amanzimtoti |
Job Summary
Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.
Job Purpose
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead times and delivery windows
Key Accountabilities and Outputs
Enhanced customer service
• Master Data and inputs into Load plan aligned to Customers DSP (Distribution Service
• Package)
• Continuous communication with SD Planning to ensure calibration of master data to meet
• customers changing needs
• Feedback on all customer comments, queries and suggestions provided to the responsible
• party with the intent to improve service levels
• Accountable for new customer take-on process in-trade including customer induction
• Order capture via customer calls (telesales) to support Telesales ambition and free up
Sales representative time for more value add activities
Load plan execution
• Maintain good customer relations by delivering on promise consistently
• Day to day management of customers related delivery queries or complaints
Delivery productivity
• Explore and quantify opportunities to convert Customers to less expensive delivery modes
• Existing delivery modes optimised
• Master Data verified for accuracy
Adherence to Food Safety Requirements
• Commitment to The Beverage Company’s Food Safety policy and its objectives
• Ability to understand and implement all food safety requirements
• Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs
• Compliance with PPE requirements including jewellery policy
• Compliance with personal hygiene requirements in accordance with the organisations code of practice
• Active engagement in all training including competency testing
• Regular practice of hand washing and sanitising
• Prevention of cross-contamination of products – no allergens allowed in the manufacturing facility
• Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Amanzimtoti: Logistics Coordinator posted by Tower Tech Solutions
Prepping and Dispatch of Materials for Site Work.Collections and Deliveries.Tool and Equipment Control.Workshop, Yard and Site Support.General Housekeeping...
View Job
Logistics Coordinator
Amanzimtoti: Dispatch Receiving Supervisor posted by Talent Fox SA
Our client, a national food manufacturing company, is seeking aDispatch Receiving Supervisorto join their busy production facility in Mobeni, Durban.Minimum...
View Job
Dispatch Receiving Supervisor
Durban: Production Planner_Amanzimtoti (Negotiable) posted by Pro Tem
Job SummaryMy client a leading manufacturer of personal care products. The Production PlannerScheduler will play a key role in ensuring the smooth and...
View Job
Production Planner_Amanzimtoti (Negotiable)
Durban: IT Infrastructure Support_Amanzimtoti (Negotiable) posted by Pro Tem
ResponsibilitiesThe desired candidate will be required to perform the following which may not be limited toProvide first-line support for laptops, video and...
View Job
IT Infrastructure Support_Amanzimtoti (Negotiable)
Amanzimtoti: Jnr Electrical Artisan posted by Staff Solutions
We are seeking a skilled and motivated Electrical Artisan with 3-5 years of experience in the automotive industry. The successful candidate will be...
View Job
Jnr Electrical Artisan
Amanzimtoti: Jnr Mechanical Artisan posted by Staff Solutions
We are seeking a Junior Mechanical Artisan with 3-5 years of experience in the automotive industry. The ideal candidate will be responsible for assembling,...
View Job
Jnr Mechanical Artisan
Amanzimtoti: Jnr Mechatronics Technician posted by Staff Solutions
Our client in the EngineeringAutomotive Industry is seeking a Junior Mechatronics Technician in Amanzimtoti. The client does not have a site or office in...
View Job
Jnr Mechatronics Technician
Amanzimtoti: Assistant Accountant posted by KGS Accounting
We are looking for an Assistant Accountant to join our team. The successful candidate will be responsible for assisting the Financial Accountant with...
View Job
Assistant Accountant
Amanzimtoti: Conveyancer
Minimum requirements Admitted Attorney and Conveyancer of the High Court of South Africa Minimum 35 years post-admission conveyancing experience Proven...
View Job
Conveyancer
Amanzimtoti: ACCOUNT PAYABLE ADMINISTRATOR
Accounts Payable Administrator Finance Accountable for specialist work outputs within defined quality standards, operating procedures and work routines. Job...
View Job
ACCOUNT PAYABLE ADMINISTRATOR
Amanzimtoti: Jnr Mechanical Artisan
We are seeking a Junior Mechanical Artisan with 3-5 years of experience in the automotive industry. The ideal candidate will be responsible for assembling,...
View Job
Jnr Mechanical Artisan
Amanzimtoti: Jnr Mechatronics Technician
Our client in the EngineeringAutomotive Industry is seeking a Junior Mechatronics Technician in Amanzimtoti. The client does not have a site or office in...
View Job
Jnr Mechatronics Technician
Amanzimtoti: Jnr Electrical Artisan
We are seeking a skilled and motivated Electrical Artisan with 3-5 years of experience in the automotive industry. The successful candidate will be...
View Job
Jnr Electrical Artisan
Amanzimtoti: DRIVERS CODE 10/14
Job Purpose To ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned...
View Job
DRIVERS CODE 10/14
Amanzimtoti: DRIVERS x14
Job Purpose To ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned...
View Job
DRIVERS x14
Amanzimtoti: CREWMAN X 24
Accountable for own work within defined operating procedures, standards and work routines. Job Purpose To ensure stock is delivered to Customers according...
View Job
CREWMAN X 24
Amanzimtoti: Quality Control (Yes4Youth) Learnership
REQUIREMENTS Grade 12 Relevant qualifications i.e. Total Quality Management or similar would be an advantage Experience in manufacturing would be an...
View Job
Quality Control (Yes4Youth) Learnership
Amanzimtoti: Sales Representative
Minimum requirements Matric Technical qualification andor experience in baking Min 3 years sales experience in FMCG Fully computer literate in MS Office...
View Job
Sales Representative
Amanzimtoti: Telecom Tower Integrity & RF Equipment Inspector posted by Tower Tech Solutions
Key ResponsibilitiesPerform physical climbing inspections of telecom towers and structures.Conduct detailed integrity audits of steel components, including...
View Job
Telecom Tower Integrity & RF Equipment Inspector
Amanzimtoti: DPR Controller-Commercial
DPR CONTROLLER Operations Responsible for consolidating all Efficiency, Material Usage Variance and Production related activities. This role works closely...
View Job
DPR Controller-Commercial
Amanzimtoti: ACCOUNT PAYABLE ADMINISTRATOR posted by BevCo
Accounts Payable AdministratornbspFinancenbspnbspAccountable for specialist work outputs within defined quality standards, operating procedures and work...
View Job
ACCOUNT PAYABLE ADMINISTRATOR
Amanzimtoti: Quality Control (Yes4Youth) Learnership posted by Top Recruitment (Pty) Ltd
REQUIREMENTSGrade 12Relevant qualifications i.e. Total Quality Management or similar would be an advantageExperience in manufacturing would be an...
View Job
Quality Control (Yes4Youth) Learnership
Amanzimtoti: CREWMAN X 24 posted by BevCo
Accountable for own work within defined operating procedures, standards and work routines.Job PurposeTo ensure stock is delivered to Customers according to...
View Job
CREWMAN X 24
Amanzimtoti: DPR Controller-Commercial posted by BevCo
DPR CONTROLLEROperationsResponsible for consolidating all Efficiency, Material Usage Variance and Production related activities. This role works closely...
View Job
DPR Controller-Commercial
Amanzimtoti: DRIVERS x14 posted by BevCo
Job PurposeTo ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned...
View Job
DRIVERS x14