Import Controller Operations Job Purpose The Import Controller is responsible for managing and coordinating all import-related activities to ensure the timely and cost-effective movement of raw materials, packaging, and finished goods into the country. This role plays a critical part in supporting production, inventory management, and distribution in a fast-paced FMCG environment. Key Responsibilities Import Coordination Manage the end-to-end import process from purchase order placement to delivery. Ensure compliance with international trade regulations, customs requirements, and company policies. Liaise with freight forwarders, shipping lines, clearing agents, and suppliers to track shipments. Documentation & Compliance Prepare, review, and manage import documentation (commercial invoices, packing lists, bill of lading, certificates of origin, etc.). Ensure HS codes, tariff classifications, and duty calculations are accurate. Monitor compliance with SARS (Customs) and other regulatory requirements. Cost Management Negotiate freight rates, clearance charges, and other logistics costs with service providers. Monitor landed costs to ensure accuracy and cost-effectiveness. Identify opportunities for cost savings within the import supply chain. Stakeholder Management Collaborate with procurement, finance, and production teams to align on stock requirements and delivery timelines. Communicate shipment status updates and proactively resolve delays or discrepancies. Build strong relationships with logistics partners and suppliers. Reporting & Systems Maintain accurate records of all import transactions. Prepare and submit regular reports on shipment status, lead times, and landed costs. Ensure ERP/supply chain systems are updated with accurate shipment data. Qualifications & Experience Bachelors degree / Diploma in Supply Chain, Logistics, or International Trade (preferred). Minimum 35 years experience in imports/logistics, preferably within FMCG. Strong knowledge of customs regulations, import documentation, and Incoterms. Experience working with clearing agents, freight forwarders, and shipping lines. ERP system knowledge (SAP, Oracle, or similar) is advantageous.

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