Bela Bela: Front Office Administrator posted by HotelJobs

Lodge Front Office Administrator

5* Game Lodge Limpopo

Key Responsibilities
Front Office & Guest Services
Ensure smooth and efficient check-in and check-out procedures
Greet and welcome guests with warmth and professionalism
Manage front desk operations, including calls, emails, bookings, and general inquiries
Maintain a clean, organized, and inviting reception area
Schedule appointments and coordinate lodge calendars
Support other departments with administrative coordination as needed

System & Software Proficiency
Proficient in Microsoft Office, especially Excel
Working knowledge of hospitality PMS systems such as NEBULA, APEX, or OPERA, especially OPERA CLOUD

Minimum Experience & Requirements

• Minimum 23 years experience in a similar hospitality role

• Matric certificate required; further qualifications are advantageous

• Confident navigating digital systems and applications, with strong proficiency in Microsoft Officeparticularly Exceland hands-on experience using hospitality Property Management Systems such as NEBULA, APEX, or OPERA

• The ideal candidate will be tech-savvy, detail-oriented, and able to work efficiently across multiple platforms to support smooth lodge operations

• Strong organizational, communication, and interpersonal skills

• Ability to multitask, attention to detail, problem-solving skills, and a positive attitude

• Good command of the English language

• Well-spoken and presentable

• Matric Certificate

• Valid RSA ID

• Drivers License is beneficial but not essential