Job Description
- Strong Problem-solving skills and able to think on your feet and make decisions on the go.
- Driven by results, committed to meeting deadlines and targets, ambitious and dedicated, taking on full responsibility and ownership of the position and the fleet.
- Ensuring customer satisfaction at all times.
- Technically minded
- Mechanically minded
- Excellent communication skills.
- Ability to work under pressure.
- Risk management on and off site.
- Daily route planning and briefing of drivers on most economical routes to be taken.
- Communicate with All Personnel to ensure Smooth Running of Loading and Offloading of Trucks.
- Ensure timely delivery of our products
- Communicator between Driver & Client and address any issues on site with Customer and or Driver
- Liaise with Drivers to address any problems that may arise with deliveries
- Physically checking any items returned before requesting credit notes to be passed
- Do physical truck inspections to determine preventative maintenance, repairs and damages, determine if damages were abuse and take disciplinary steps against driver if damage was caused through abuse.
- Monitor driver abuse, wear and tear, tyre usage and take necessary preventative actions.
- Monitor the fleets diesel consumptions.
- Attend to Breakdowns, and Accidents, put alternative plans in action to ensure delivery takes place to Customer with minimum inconvenience to Customer.
- Chair weekly toolbox talks with team, give team advice and motivate team, address any concerns or problems that may arise.
- Collaborate and communicate information related to shipments with relevant internal teams and customers.
- Live monitoring of Fleet.
- Driver training and Onboarding
- On 24 hours standby for drivers and in-case of an accident
- Weekly Debriefing of Staff
- Enforce discipline and take disciplinary action against staff when needed.
- Keeping Premises neat and Clean by delegating, and ensure that yard is secured.
- Prepare and review drivers incentives monthly.
- Present weekly and monthly reports to Managers and directors.
- Ad hoc duties
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