Job Description
Main Activities:
• Receive website enquiries daily and direct them as appropriate
• Manage special pricing process
• Manage sample stock process
• Assist with the generation of pro-forma invoices
• Assist in the completion of monthly reports in the prescribed format
• Provide customers with appropriate pricing
• Providing information e.g. MSDS date sheets and any relevant information to internal and external customers
• Assist in updating pro-forma daily list and managing the system
• Updating back order reports
• Assist with manual pro-formas’ and quotes when the system is down
• Generate new product requests on the prescribed format
• Assist the Senior Sales Manager with his daily activities
• Secretarial and general administration functions for the Senior Sales Manager
Experience and Skills
• Grade 12
• Excel – Intermediate
• Knowledge of AccPac
• Manage difficult customers
• Excellent telephonic skills
• Bilingual
• Analytical
• Accuracy
• Systematic & logical thinker
• Good people skills
• Works well under pressure and deadline driven
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