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Brackenfell: Booking Agent

Brackenfell: Booking Agent

Posted on 2025-06-21 00:00:00

Employer Unspecified
Category Customer service / support
Location Cape Town City Centre  / Brackenfell

Job Summary

REQUIR EMENTS Matric, relevant tertiary qualifications advantageous Fully Bilingual in Afrikaans and English (speak, read, write) Strong verbal and written communication skills coupled with an excellent telephonic manner Computer literate, specifically MS Office (Word, Excel, Outlook) Minimum of one year experience in telemarketing or sales Time management skills and the ability to prioritise tasks under pressure Results-driven and customer-focused Knowledge of social media Excellent interpersonal skills, assertiveness, and active listening Persuasion skills Ability to learn product and service knowledge Professional and a team-player Able to work independently DUTIES Marketing Attended all inbound and outbound calls and sufficiently address enquiries and questions Ensure that events are filled and follow up timely with clients Ensure to meet daily and monthly targets. These targets are subject to change from time to time Booking management Schedule and manage bookings Draft and send appropriate paperwork to the client Ensure that interaction is based on the principles specified in our policies Database management and Customer care Ensure that the database is managed, updated, and maintained Attend to client queries, problems, and/or questions efficiently Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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