Job Description
About us
Trac-Tech delivers mission-critical electronic security, access control, and workforce management solutions to businesses across Southern Africa.
Were looking for a smart, organised all-rounder to keep our back office and front counter running smoothlyowning admin, invoicing, purchasing, stock control, and assisting walk-in and online customers.
What youll do
Administration & Invoicing: prepare quotes, create invoices/credit notes, reconcile supporting documents, maintain job files and PODs.
Purchasing: raise POs, compare supplier quotes, track ETAs, expedite orders, manage returns/RMAs.
Stock Management: receive and GRN stock, bin correctly, issue stock to jobs, maintain min/max levels, run cycle counts and monthly stocktakes, capture variances, and manage RMAs.
Front Counter / Walk-in Support: greet customers, handle queries, prepare quick quotes, process payments (EFT/card), issue receipts and hand over goods neatly.
Logistics & Ops Support: book couriers/collections, prepare pick lists for technicians, keep asset registers and serials tidy.
Systems & Reporting: keep ERP/stock system up to date, maintain supplier/customer records, produce simple weekly dashboards (backorders, aged POs, stockouts).
Job Cards and Technicians: ensure that technicians project and call out job cards are up-to-date and invoiced according to the companys standard procedures.
Project Stock Management: ensure that the stock required for projects is timeously and correctly ordered/delivered.
Manage Online Sales: assist online customers with stock, quotation/sales and account queries
Requirements
What youll bring
25 years in administration with solid invoicing, purchasing and stock experience.
Comfortable in an ERP/accounting package (e.g., Zoho/Sage/Pastel/QuickBooks) and strong Excel/Google Sheets skills.
Superb attention to detail, accurate data capture, and great follow-through with suppliers and customers.
Friendly, professional communicationon email, phone and in person.
Able to prioritise in a fast-moving environment and meet deadlines.
Advantageous: knowledge of electronic security/access control parts, courier portals, VAT/document compliance, valid drivers licence.
Benefits
What we offer
Competitive package, training, and growth in a supportive team.
Hands-on role with real impact and clear processes.
Standard office hours, MondayFriday.
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