JOB DESCRIPTION

The Assistant Branch Manager focuses on assisting and supporting the Branch Manager with the planning and managing of the branchs operations and staff. The Assistant Branch Manager, with the guidance of the Branch Manager, is responsible for leading a team to ensure that operational requirements are met. Compliance with the Second Hand Goods Act, maintaining good customer relations, and acting with integrity are crucial for this role. The Assistant Branch Manager must be able to manage the branch on his / her own if necessary.

Responsibilities will include, but are not limited to:

• Ensuring all operational processes and procedures are strictly followed
• Maintain good customer relations and ensuring customer satisfaction
• Ensuring that the scrap metal is purchased at the correct grade
• Ensuring records are updated and reconciled accurately for all items purchased and dispatched
• Ensuring Company policies and procedures, and health & safety regulations are adhered to
• Lead and supervise a team in order to achieve operational requirements
• Motivating staff on a continuous basis.
• Ensuring that assistants thoroughly inspect scrap to be purchased
• Ensuring that the requirements of the Second-hand Goods Act are complied with when buying scrap by accurately recording all information required under the Act
• Following clear and reasonable instructions from managers

Applicants must have the following qualifying criteria:

• Minimum Grade 12 or equivalent
• Computer proficiency in Microsoft Word, Excel and Outlook
• Good numeracy skills
• Good communication skills
• Fluent in English
• Ability to work quickly and under pressure
• At least 3-5 years applicable managerial experience
• Valid drivers license and own reliable transport

Qualifying Attributes:

• Self-motivated, accurate, goal orientated and attention to detail.
• Eager to learn and develop.
• Able to analyse and implement verbal and written instructions.
• Ability to multi-task and manage a demanding workload in a pressurised environment.
• Ability to work independently and within a team.
• Ability to meet deadlines and deliver results (time management).
• Strong sense of integrity and honesty.