Cape Town: Sales Account Manager posted by Sagen Advisory
Posted on 2025-07-26 00:00:00
| Employer | Sagen Advisory |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Market and sell all the company products and services to new and cross-sell and upsell to existing clients to achieve agreed sales and service targets. Maintain excellent customer relationships through effective service delivery; assist with daily tasks to retain and grow the defined portfolios. Actively resolve all client queries escalated within a reasonable timeframe and actively identify leads for respective Sector Heads.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
- 3-year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management – Non Negotiable
- At least 3 years experience in a sales/business development role, preferably in Information Services/ Warehousing/ Logistics or similar environment (i.e. Office Automation).
- Postgraduate qualification in business administration
- Account management experience in document management and archival-related or similar industry sales preferred.
- Computer literate (MS Office Suite)
- Must be a team player and be prepared to travel between sites/clients.
- Must have’s…
- B2B experience;
- Excellent track record in delivering high-level sales presentations;
- Excellent track record in meeting and exceeding monthly, quarterly and annual sales targets;
- Excellent communication and interpersonal skills;
- A flair and drive for sales;
- Hardworking and solutions driven;
- Business acumen and be able to communicate with senior to top management levels;
- Excellent organisational skills;
- Previous. experience in tender document preparation;
- Own a reliable vehicle and a valid driver’s licence
KEY RESPONSIBILITIES:
- Provide purpose-fit solutions through an in-depth understanding of specific client needs relating to the services provided.
- Engage with clients regularly to maintain good relationships.
- Act as the primary contact for purposes of:
- negotiating prices within the parameters of the Authority Framework
- providing customised solutions
- problem/issue resolution
- Stay up-to-date and inform the Sales Manager/ Sector Head of changing market and competitor trends.
- Maintain a current and updated database of all clients in own Portfolio.
- Keep informed of legislative requirements pertaining to document & records management.
- Ensure effective classification of client information to ensure fast and accurate retrieval.
- Ensure adequate documentation and records management as defined within the customer’s document retention strategy by informing customers of past due dates.
- Develop Account Plans as agreed with Sales Manager/ Sector Head for the allocated Portfolio to leverage new opportunities and ensure customer retention.
- Weekly sales and service statistics to the Sales & Service Manager/ Sector Head.
- Ensure the service offering satisfies customers’ needs and identifies leads across their allocated Sector Heads within their Portfolios.
- Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicate concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
- Ensure that Portfolio is sufficiently serviced to ensure customer satisfaction.
- Ensure that clients’ portfolios’ data integrity is accurately maintained.
- Assist with preparing and presenting business proposals to existing and new potential customers.
- Maintain close relationships with the Sector Head to capitalise on identified opportunities.
- Ensure adequate documentation and records management as defined within the customer’s document retention strategy by informing customers of past due dates.
- Deal with resolves and reports on issues, concerns and complaints related to your Portfolio or allocated clients.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other IT/Computer Jobs
Browse Sagen Advisory Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: Brand Manager posted by Kendrick Recruitment
Brand Manager Luxury Restaurant Group Cape Town Salary R35,000 R40,000 Negotiable, Dependent on Experience Location Cape TownKendrick Recruitment is...
View Job
Brand Manager
Cape Town: Guest Relations Manager posted by Kendrick Recruitment
Guest Relations Manager Luxury Travel Company Cape Town Salary R45,000Kendrick Recruitment is now seeking an enthusiastic and dynamic Guest Relations...
View Job
Guest Relations Manager
Cape Town: Production Manager posted by FROGG Recruitment
Production Manager Cape Town Our Food Manufacturing client in Cape Town Area is looking for a production manager with 5 years experience in Food...
View Job
Production Manager
Cape Town: German Customer Service (C1/C2) posted by abc worldwide
Job Description for the German-Speaking Customer Service Agent positionJob Title German-Speaking Customer Service AgentIndustry Sales of Accounting...
View Job
German Customer Service (C1/C2)
Cape Town: Debtors and Banking Clerk posted by SET Consulting
Debtors and Banking ClerkR300k NegCape TownExcellent career opportunity with medium sized FMCG Group. Reporting to the Senior Accountant you will be...
View Job
Debtors and Banking Clerk
Cape Town: Mechanical Engineer CPT posted by Pro Tem
My client is seeking a qualified individual to join our team as Mechanical and Fire Engineer. In this role, you will take charge of Mechanical and Fire...
View Job
Mechanical Engineer CPT
Cape Town: 2nd Line IT Support posted by Mindmatch Consulting
Summary and purpose of the JobProvide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution.Become an...
View Job
2nd Line IT Support
Cape Town: Marketing & Communications Manager posted by O’Brien Recruitment
Were Hiring Marketing Manager Real Estate Cape Town De WaterkantAre you a creative and strategic marketing professional with a passion for real estate?...
View Job
Marketing & Communications Manager
Cape Town: Office Administrator posted by Southey Contracting Offshore Division
Key Performance Areas amp DutiesResilience and Interpersonal Skills Demonstrate resilience and possess excellent interpersonal skills to effectively...
View Job
Office Administrator
Cape Town: Structural Engineer CPT posted by Pro Tem
Mu client is looking for a Structural Engineer with a curious attitude and thirst for knowledge to join our dynamic and innovative team. The applicant will...
View Job
Structural Engineer CPT
Cape Town: Senior Account Executive posted by WatersEdge Solutions
Senior Account ExecutiveLocation South Africa 80 Remote 20 In-Office or Client SiteEmployment Type Full-TimeIndustry SaaS Data Commercialisation ...
View Job
Senior Account Executive
Cape Town: Senior Strategic Sales Consultant posted by WatersEdge Solutions
WatersEdge Solutions is partnering with a market innovator in data commercialisation to recruit a Senior Strategic Sales Consultant. This senior role is...
View Job
Senior Strategic Sales Consultant
Cape Town: Production Planner – Cape Town posted by Hire Resolve
A leading manufacturer in the consumer goods sector is seeking a detail-oriented and proactive Production Planner to join their team in Cape Town. The...
View Job
Production Planner – Cape Town
Cape Town: Junior Cost Estimator / Quantity Surveyor (12 month Contract) posted by Time Personnel
REQUIREMENTSnbspBtech degree or Advanced Diploma in Quantity Surveying, or Cost Accounting qualificationMinimum 3 yearsrsquo experience in the...
View Job
Junior Cost Estimator / Quantity Surveyor (12 month Contract)
Cape Town: Design, Preflight & Social Media Specialist posted by Print-tag
Design PreflightReview and prepare client artwork for production.Ensure files meet technical specifications bleed, resolution, colour.Liaise with the...
View Job
Design, Preflight & Social Media Specialist
Cape Town: Warehouse Logistics Supervisor posted by FROGG Recruitment
Warehouse amp Logistics Supervisor Richwood, MilnertonOur client is looking for a Warehouse amp Logistics Supervisor with 5 years experience as a...
View Job
Warehouse Logistics Supervisor
Cape Town: External Technical Sales Representative posted by FROGG Recruitment
External Technical Sales Representable Cape Town Our client that manufactures and sell technology products in Cape Town is looking for an External Technical...
View Job
External Technical Sales Representative
Western Cape: General Worker – Cape Town posted by Jordan Human Resources
One of our manufacturing companies based in Cape Town is looking to hire General Workers to come and assist them for 3 months.The candidate must be of sober...
View Job
General Worker – Cape Town
Cape Town: Business Improvement Engineer/Manager (Contract) (CPT) posted by Datafin
Business Improvement EngineerManager Contract CPTEngineeringTechnical FinanceAdmin ProductProject managementCape Town - Western Cape - South...
View Job
Business Improvement Engineer/Manager (Contract) (CPT)
Cape Town: Personal Assistant to Sales (CPT Onsite) posted by Datafin
Personal Assistant to Sales CPT OnsiteFinanceAdminCape Town - Western Cape - South AfricaENVIRONMENT A forward-thinking Property Specialist seeks a highly...
View Job
Personal Assistant to Sales (CPT Onsite)
Cape Town: Continuous Improvement (CI) Coach (CPT) posted by Datafin
Continuous Improvement CI Coach CPTFinanceAdmin ProductProject managementCape Town - Western Cape - South AfricaENVIRONMENT BE responsible for local...
View Job
Continuous Improvement (CI) Coach (CPT)
Cape Town: Sales Consultant (Property) (CPT Onsite) posted by Datafin
Sales Consultant Property CPT OnsiteMediaMarketingSalesCape Town - Western Cape - South AfricaENVIRONMENT JOIN the growing Sales team of a forward-thinking...
View Job
Sales Consultant (Property) (CPT Onsite)
Cape Town: SQL Reporting Systems Support Specialist (Financial Services) (CPT Hybrid) posted by Datafin
SQL Reporting Systems Support Specialist Financial Services CPT HybridIT - Software DevelopmentCape Town - Western Cape - South AfricaENVIRONMENT A dynamic...
View Job
SQL Reporting Systems Support Specialist (Financial Services) (CPT Hybrid)
Cape Town: Underwriting Administrator (SwissRe) (CPT Hybrid) posted by Datafin
Underwriting Administrator SwissRe CPT HybridFinanceAdminCape Town - Western Cape - South AfricaENVIRONMENT A highly meticulous client-centric Underwriting...
View Job
Underwriting Administrator (SwissRe) (CPT Hybrid)
Cape Town: New Business & Customer Service Manager posted by Talent Shore PTY Ltd
Job Title New Business amp Customer Service Manager Employment type Full-timepermanent Working environment Remote with travel to the UK periodically a...
View Job
New Business & Customer Service Manager