Menu Close

Cape Town: BPO Sales Trainer posted by CallForce

Advertisement



Job Description

Sales Trainer (Outbound Telesales)

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.

We’re looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver training that continuously improves the content and delivery styles for new trainees and existing agents.

What you will do

  • Facilitate training group as per Client curriculum requirements.
  • Transfer of skills into different campaigns and accounts required for various industries.
  • Conduct Training Needs Identification as per project requirements and report findings
  • Attend Quality Calibration sessions and ensure variance is less than 5%
  • Take Calls for minimum 4 hours each month.
  • Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date.
  • Self-upskill on industry updates and relevant knowledge.
  • Communicate with team on Knowledge and Skill updates for relevant campaigns.
  • Coordinate with OPS manager to help transition agents from Training to incubation as per expectations.
  • Coach own Trainees on observed Knowledge and Skill gaps
  • Manage Attrition within Training groups with regular one-on-ones.
  • Review Training content and suggest new ways of delivery to improve effectiveness.
  • Complete Training Administrative tasks as per set timelines
  • Continuously monitor Process and Knowledge updates and suggest changes to Training content and delivery.
  • Keep up to date with changes by attempting monthly Knowledge Assessment

Qualifications & Experience

  • Minimum 1 Years experience as a L&D Sales trainer
  • Experience within BPO Sector
  • Experience in telecommunications industry ideal
  • Experience outbound sales
View Job  Durban: Head of Production - Durban, South Africa posted by Hire Resolve

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Western Cape

In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.

Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.

Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.

The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.

For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.

View Job  Cape Town: Outbound Sales Consultant posted by CallForce


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Set up job alerts on major job boards to be notified of new opportunities quickly.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Gauteng: Business Development Representative posted by GAP Consulting

Jobs in Gauteng April 11, 2026
Automotive Management GAP Consulting

Minimum Requirements:Must have a minimum of 5 years Sales experience within the Transport or Heavy Commercial Manufacturing IndustryDiploma in Sales…

View Job  West Rand: IT Manager posted by Aim Personnel Services
View Job

Limpopo: FOH Assistant posted by Craven Cottage CC

Jobs in Limpopo April 11, 2026
Craven Cottage CC Game Ranger

Duties: Guest Check Ins and Check OutsGuest OrientationRoom ChecksAssisting in the Curio shopHostingPerforming reception and administrative dutiesDaily and...

View Job

North West: Sous Chef posted by Craven Cottage CC

Jobs in North West April 11, 2026
Craven Cottage CC Game Ranger

Duties: To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef.Versatile and able…

View Job

Limpopo: Kitchen Manager posted by Bright Placements (PTY) Ltd

Jobs in Limpopo April 11, 2026
Bright Placements (PTY) Ltd Chef Cook Kitchen Manager

Minimum Requirements:Diploma or certificate in Culinary Arts or Hospitality ManagementProven experience as a Kitchen Manager, Head Chef, or similar role...

View Job

Limpopo: Executive Chef posted by Bright Placements (PTY) Ltd

Jobs in Limpopo April 11, 2026
Bright Placements (PTY) Ltd Chef Cook Kitchen Manager

We are looking for a talented Executive Chef to lead our culinary team in a luxury lodge environment. This role…

View Job

Limpopo: Kitchen Manager posted by Bright Placements (PTY) Ltd

Jobs in Limpopo April 11, 2026
Bright Placements (PTY) Ltd Chef Cook Kitchen Manager

Minimum Requirements:Diploma or certificate in Culinary Arts or Hospitality ManagementProven experience as a Kitchen Manager, Head Chef, or similar role...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area