Cape Town: Business Operations Manager – Cape Town Based (Hybrid) posted by Ad Talent Africa
Posted on 2025-09-14 00:00:00
| Employer | Ad Talent Africa |
|---|---|
| Category | Software Engineer |
| Location | Western Cape / Cape Town |
Job Summary
Who Are We:
A fast-growing start-up shaping the digital future of emerging markets – from software and platforms to marketing and financial services.
Who Are We Looking For:
We are seeking a dynamic Business Operations Manager. This role is central to ensuring smooth day-to-day operations while driving a strong, positive team culture. Its not a traditional people-administration role, this position requires someone with a commercial mindset who can thrive in a fast-paced, high-growth and highly regulated environment.
The ideal candidate will bring experience from scaling start-ups or fintech industry, where adaptability and operational excellence are critical.
What Will You Do:
People and Operations Management
- Manage operational processes including time off, maternity leave, parking and other general employee operations
- Assist in recruitment activities, ensuring alignment with business needs
- Provide support with talent reviews and on-boarding of new hires
- Act as a trusted first point of contact for employee concerns, handling complaints with professionalism (HR business operations scope)
Office and Culture Management
- Oversee office management, logistics and vendor coordination
- Organise team events and initiatives to foster collaboration and engagement
- Ensuring a positive, inclusive and high-energy culture across the hub
Operational Support
- Partner with the Senior Operations Manager to execute operational strategies
- Contribute to scaling efficient systems and processes as the business grows
- Provide cross-functional support, balancing both people-focused and business-focused initiatives
What Do You Need:
- Bachelors degree in Business Administration, Operations Management, Human Resources, or a related field
- Commercially minded professional with experience in operations, people management, or business support
- Background in a high-growth, fast-paced, regulated industry (start-up, fintech, or similar)
- Strong organisational and problem-solving skills with the ability to adapt quickly
- Excellent interpersonal and communication abilities, with a focus on fostering culture and engagement
- Hands-on, proactive and collaborative approach to operations management
Role is based in Cape Town hub with work from home on Fridays
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