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Cape Town City Centre: Area Manager

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Job Description

Job Title: Area Manager Reference : MID606 Location: Cape Town, Western Cape Remuneration: R20,000.00 per month Benefits: Company Vehicle, Company Cell Phone Employment Type: Full-Time, Permanent Job Overview A dynamic organization in the cleaning industry is seeking a proactive and health-conscious Area Manager to oversee multiple cleaning sites across Cape Town. The successful candidate will be responsible for operational supervision, client relationship management, building inspections, team performance, and ensuring service delivery standards are consistently met. This role requires strong organizational capability, excellent communication skills, and a solid understanding of financial controls related to site operations. Key Responsibilities Operational & General Management Oversee the daily operations of multiple cleaning sites within the allocated region. Ensure all sites comply with company standards, safety requirements, and cleaning specifications. Lead and supervise site supervisors, team leaders, and cleaning staff. Facilitate staff onboarding, performance management, and disciplinary processes when required. Coordinate resource allocation, staffing levels, and equipment needs. Building & Site Inspections Conduct regular site visits and inspections to evaluate cleanliness, service quality, and equipment status. Compile detailed inspection reports and implement corrective actions promptly. Ensure all buildings are maintained according to contractual obligations. Client Services & Relationship Management Act as the primary point of contact for clients within the region. Address client concerns professionally and ensures quick resolution of issues. Conduct regular client meetings to review performance, feedback, and service improvements. Strengthen relationships to support contract retention and business growth. Financial Understanding & Reporting Monitor site budgets, resource usage, and cost controls. Ensure correct allocation and utilization of consumables and equipment. Assist with payroll input, overtime control, and other operational costs. Provide monthly operational and financial reports to senior management. Compliance & Health Requirements Ensure all sites operate in line with health, safety, and environmental regulations. Maintain high personal fitness levels to meet the physical demands of onsite supervision. Minimum Requirements Matric (Grade 12) or equivalent. Valid South African driver’s license (no learners permitted). Proven experience in the cleaning, facilities management, or related service industry. Strong client service orientation and ability to manage relationships professionally. Solid understanding of financial principles (budgeting, costing, site expenditure). Excellent organizational, communication, and leadership skills. Physically fit, healthy, and able to manage demanding site activities. Ability to work independently, travel frequently within the region, and manage multiple sites.
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