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Cape Town City Centre: Call Centre Agent

Date 2024-09-14
Job Title Call Centre Agent
Employer
More Information
Salary
Category Customer Service Support
Location Cape Town Region
/ Cape Town City Centre

Job Summary

In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. You will use your excellent communication skills to build rapport with customers, manage their concerns effectively, and provide accurate information about our products and services. We offer comprehensive training to help you succeed and continuous opportunities for professional growth. The ideal candidate is a problem solver with a friendly demeanour, has a high level of patience, and is capable of working in a fast-paced environment.

Requirements:

Post Matric qualification 2 Years of relevant experience in a Call Centre FMCG experience would be advantageous Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.

Call Centre Agent position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-09-14 in the Customer Service Support category

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