Cape Town City Centre: Customer Experience Support Consultant

Our client offers a last-mile delivery service through their integrated ordering apps. They ensure reliable and timely delivery services and they are looking for a superstar query-solver to join their team in Cape Town, immediately. Duties: Solving customer queries on last-mile deliveries. Ensuring customer satisfaction. Providing technical support. Analyzing support trends. Requirements: Minimum 1 year of experience in a similar role handling queries on last-mile deliveries (non-negotiable). Be available immediately. Strong customer support skills. Able to work sufficiently on systems. Experience working on a MacBook is an added advantage. Able to work independently and with initiative.