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Cape Town City Centre: Gl Expert/Customer Service (6-Months Contract) Western Cape

Date 2024-11-08
Job Title Gl Expert/Customer Service (6-Months Contract) Western Cape
Employer
More Information
Salary
Category Transport Logistics Warehouse
Location Cape Town Region
/ Cape Town City Centre

Job Summary

We are looking for a Driver GL Expert to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you’ll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you`re detail-oriented, enjoy problem-solving, and have a passion for customer care, we’d like to hear from you Key

Responsibilities:

– Manage and oversee driver accounts, ensuring data accuracy and timely updates. – Assist drivers with account setup, updates, and troubleshooting. – Investigate and resolve operational issues related to driver profiles. – Provide guidance to drivers on policies and procedural changes. – Collaborate with internal teams to streamline processes and enhance the driver experience. – Ensure driver-related activities comply with company standards and guidelines. Qualifications and Experience: – Matric (Grade 12) is required. – Customer care experience is essential, preferably in a fast-paced environment. – Excellent communication and problem-solving skills. – Strong digital literacy and proficiency with software platforms. – Ability to manage multiple tasks efficiently and meet deadlines.

Gl Expert/Customer Service (6-Months Contract) Western Cape position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-11-08 in the Transport Logistics Warehouse category

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Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

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