Cape Town City Centre: I&O Support Engineer – Cpt

Job Summary

Our client is seeking a dedicated I&O Operations Support Engineer to manage the day-to-day IT operations and ensure systems and services meet business objectives and service levels. This role requires a motivated, organized individual with strong communication skills and a passion for learning new technologies. Key

Responsibilities:

IT Operations : Monitor infrastructure, provide end-user support, manage IT contact center, and ensure operational efficiency. Support & Reporting : Assist with telephony, connectivity, MS operations, and deliver IT operational monitoring and reporting. Risk Management : Identify and escalate potential IT risks, while fostering effective relationships with stakeholders. Security & User Management : Oversee security for business applications, assist with audits and security reports, and manage user accounts. Infrastructure & Asset Management : Maintain infrastructure functionality, implement monitoring benchmarks, and manage IT hardware assets. Qualifications: Education : 3/4-year IT qualification (Computer Science, IT, Engineering, or related field). Certifications like MCSE/MCITP, O365, MS AD, or Azure preferred. Experience : 5-7 years in IT, with experience in complex technical environments. Proficiency in Microsoft Server, Exchange, O365, Azure, and more. Skills : Strong problem-solving, organizational, time management, and communication skills. Experience in ITIL v3/4 or Azure Virtual Desktop/Cloud PC a plus. If you are an experienced IT professional with a passion for continuous improvement and technology management, apply now to join our clients dynamic team Should you not receive a response from us within 2 weeks, please consider your application unsuccessful.

I&O Support Engineer – Cpt position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-22 in the It Computing Software category

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