Cape Town City Centre: IT Support & Infrastructure Technician (L1) Cape Town Goodwood

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector – IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE Support of users, New & Current Established Systems: Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications . Multiple Site Support of IT hardware infrastructure: Cape Town Distribution Centre , and Cape Branch Offices Performs the following daily: IT Hardware and Software Support Assist Operational Team with WMS, Office 365, Antivirus and Windows Support at Head Office Assist operational team in the branch office s with: POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support . Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox . Deploy and document group wide Firewall Configuration Setup for branches Must have: Valid Drivers ‘licence Ow Vehicle Clear ITC records (No Defaults, Judgements or Debt Review) MINIMUM REUIREMENTS Qualifications: Matric with Mathematics Information Technology Degree Microsoft Certification (advantageous) Security Certification (advantageous) Experience: More than 2 years’ experience with configuring and setting up IT of systems . IT ALL ROUNDER : Technical knowledge and experience of: Hardware and Software Deployment , Troubleshooting & Problem solving Excellent Troubleshooting skills with rapid resolution Must have a good understanding & Handson experience of IT Infrastructure : Microsoft Infrastructures Microsoft applications and SQL DB (MS SQL Databases) IT Security (FW, IPS, EPS) in line with CIS controls ICT Infrastructure Monitoring Firewall Configuration Setup Ability to take ownership of an ICT problem or project from beginning to completion. Knowledge of ISO policies relating to network and security . Strong analytical skills for Information processing . Technical Competencies L1 LAN Network (Basic) L1 Wireless Network (Basic) L1 WAN Network (Basic) L1 Phones & Printers (Basic) L1 Remote support (Basic) L1 Office 365 (Basic) L1 Active Directory (Basic) L1 Microsoft infrastructure skills (Basic) L1 Hardware & Software maintenance (Basic). SAP Business 1 ( one) (highly advantageous) Good understanding of Microsoft Environment Client interaction experience Desktop Support Basic Endpoint Security