Menu Close

Cape Town City Centre: Network Managed Services Engineer L3 – Contract – Onsite

Cape Town City Centre: Network Managed Services Engineer L3 – Contract – Onsite

Posted on 2025-08-12 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Cape Town Region  / Cape Town City Centre

Job Summary

The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering disaster recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) – Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASr and ISr routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGrP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for dIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCrT, Logic Monitor. Academic Qualifications and Certifications: Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.

View Job  Khayelitsha: Enrolled Nurse

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


More jobs in Cape Town City Centre




More jobs in Cape Town Region




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Cape Town: Mobile Technician posted by BCE Foodservice Equipment

Overall purpose of the job To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency...


View Job
Mobile Technician

Cape Town: New Business Development posted by Kontak Recruitment

New Business Development - Plastic and Packaging JB5332 Cape Town, Western Cape R25 000 - R40 000 CTC per month plus commission PermanentFully remote Join a...


View Job
New Business Development

Cape Town: Senior Project Manager (Electrical) posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Electrical Engineering or Construction.Must have 8-10 years of...


View Job
Senior Project Manager (Electrical)

Cape Town: Senior Site Agent posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Electrical Engineering or Construction.Must have a Trade Test...

View Job  Cape Town City Centre: Travel Desk Administrator / Administrative Assistant - Durbanville

View Job
Senior Site Agent

Cape Town: Professional Transportation Engineer posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelor of Science Degree or a Bachelor of Technology Degree in EngineeringMust be registered...


View Job
Professional Transportation Engineer

Cape Town: Professional Bridge Design Engineer posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelor of Science Degree in Civil Engineering.Must be registered with ECSA as a Professional...


View Job
Professional Bridge Design Engineer

Cape Town: Professional Engineer (Roads & Municipal Services) posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelor of Science Degree or a Bachelor of Engineering Degree in Civil Engineering.Must be...


View Job
Professional Engineer (Roads & Municipal Services)

Cape Town: Warehouse Checker posted by ROSS Verification Services

Warehouse checkers need for the Cape Town area.Must have a minimum of 2 years warehousing experience. Must have matric with Maths.


View Job
Warehouse Checker

Cape Town City Centre: Sales Representative (Chemical Industry)

Requirements Female applicants only Experience in the Technical Chemical Industry Strong sales and negotiation skills Self-motivated, independent, and a...


View Job
Sales Representative (Chemical Industry)

Cape Town City Centre: Senior SAIPA Accountant

Minimum Requirements Must have a minimum of 2 years experience as a SAIPA Registered Accountant in the Financial Services Industry Bcom Accounting Relevant...


View Job
Senior SAIPA Accountant

Cape Town City Centre: Software Engineer

Were seeking a talented and motivated Software Engineer to join our dynamic team and help build cutting-edge applications that make a real impact. Key...


View Job
Software Engineer

Cape Town: Personal Assistant (PA) – Urgently Needed posted by Epiglo PTY LTD

Medicore situated in Constantia is seeking an exceptional Personal Assistant to provide comprehensive support to a dynamic professional businessman active...


View Job
Personal Assistant (PA) – Urgently Needed

Cape Town: Office Administrator posted by Private

Office AdministratorJob SummaryWe seek a detail-oriented and organized Office Administrator to join our team. This permanent position is based in...


View Job
Office Administrator

Western Cape: Autos Press & Plating Team Leader – Maitland, Cape town posted by Paqueta Personnel

My client, a leading Manufacturing Company based in Maitland, Cape Town requires a competent and experienced Autos Press and Plating Team Leader to join...


View Job
Autos Press & Plating Team Leader – Maitland, Cape town

Cape Town: External Sales Rep – Urgently needed posted by Africote

External Sales Rep RequiredArea Paarden Eiland Cape TownSalary To be discussed Permanent position We are a well-established Paint, Plaster and screed...

View Job  Pretoria: ICT Principal Developer

View Job
External Sales Rep – Urgently needed

Cape Town: Regional Technical Support Specialist – Capital Equipment posted by The Recruitment Guy

An experienced REGIONAL TECHNICAL SUPPORT SPECIALIST is required for permanent employment based in Cape Town Western Cape region.To be the technical...


View Job
Regional Technical Support Specialist – Capital Equipment

Cape Town City Centre: Transfers Conveyancing Secretary

Key Requirements Minimum 2 years of experience for Junior candidates and 5 years for Senior candidates in a conveyancing-related role Proven ability to...


View Job
Transfers Conveyancing Secretary

Cape Town: Junior Administrator – Urgently Needed posted by Nu-Line Elevator Maintenance

Nu-Line Elevator Maintenance is looking for a Junior Administrator to join our team in Killarney Gardens, Cape Town. If youre passionate about learning and...


View Job
Junior Administrator – Urgently Needed

Cape Town City Centre: AUTO ELECTRICIAN – COMMERCIAL TRUCKS (CAPE TOWN)

Minimum Requirements Diesel Auto Electrician Trade Certificate Minimum 5 years experience in a similar role Valid Code 1014 Drivers License with PrDP...


View Job
AUTO ELECTRICIAN – COMMERCIAL TRUCKS (CAPE TOWN)

Cape Town: Operations Administrator posted by AJ Roodt Consulting (Pty) Ltd

Position available for an experienced Administrator to handle daily admin and operations functions.Candidates must have previous working experience in the...


View Job
Operations Administrator

Cape Town: Accountant – Urgently Needed posted by Epiglo PTY LTD

A dynamic pharmaceutical company in Constantia, Cape Town is seeking a highly organised and detail-oriented Accountant to join our growing team. The ideal...


View Job
Accountant – Urgently Needed

Cape Town City Centre: Senior Human Resources Business Partner

Purpose of the Role The Senior Human Resources Business Partner HRBP will be responsible for translating group and functional strategy into actionable human...


View Job
Senior Human Resources Business Partner

Cape Town City Centre: Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape

Are you passionate about agriculture and eager to help farmers succeed? Join my clients dynamic team leading the way in granular fertilizers and...


View Job
Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape

Cape Town City Centre: Technical Buyer Ref: 3884

Youll need Matric engineering qualifications are advantageous, as well as 3 5 years experience in the FMCG Transportation sectors in a technical...


View Job
Technical Buyer Ref

Cape Town City Centre: Accounts Payable Controller

Are you a detail-oriented professional with a passion for numbers and a knack for managing supplier relationships? Were searching for a proactive and...


View Job
Accounts Payable Controller

Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region
Tagged , ,

More Jobs in Your Area