Cape Town City Centre: QA Engineer

Key Responsibilities Product Testing & Analysis Conduct root cause and failure mode analyses on product non-conformances. Develop and implement corrective and preventative action (CAPA) plans. Perform in-depth product testing to identify design and process risks. Collaborate with cross-functional engineering and production teams to resolve quality issues. Evaluate warranty claims and recurring customer concerns to drive product enhancements. Reporting & Risk Management Analyse product performance data and identify optimization opportunities. Prepare detailed quality and performance reports for management review. Conduct supplier audits and manage supplier quality standards. Evaluate and prioritize process risks, ensuring effective mitigation strategies are in place. Support customers post-sale, addressing product-related queries or issues. Process Improvement & Development Benchmark products against industry competitors and best practices. Collaborate with R&D to test and implement new technologies or materials. Establish, monitor, and refine quality control procedures and documentation. Lead continuous improvement initiatives and facilitate internal training sessions. General Provide technical support and product knowledge to the sales team. Participate in regular audits, quality meetings, and optimization projects. Requirements BTech or Degree in Mechanical / Industrial / Quality Engineering (or related field). Minimum 35 years experience in a QA or product engineering role within a manufacturing environment. Strong understanding of FMEA, root cause analysis, and risk assessment.