Cape Town City Centre: Receptionist – Medical Sector

REQUIREMENTS At least 3 years’ experience in a similar medical administration position Experience in an oncology practice will be advantageous Experience with medical aid authorisations is essential Microsoft office suite experience and computer literate Medical software experience will be advantageous (PMO & Elixir) Flexibility to travel to work between three practices on different days of the week Passionate, kind and empathetic Ability to multitask Excellent telephonic communication skills Good time management Excellent organisational skills Attention to detail Professionalism Quality focussed Passionate about patient care. A drive to do more and to make a difference Integrity and honesty DUTIES Prepare all files for doctors every morning for the days appointments Attend staff meeting on Mondays at 8am Answer phone and assist clients where possible Make bookings for appointments on diary Make accurate notes on the system Prepare letters Handle all cash receipts where applicable Assist with authorizations when required Assist Accountant with queries as and when required (phoning medical aid, etc.) Assist Accountant with rejections on remittances and resubmit manually and phone medical aids to escalate where necessary Handle all cash receipts for all 3 practices Handle all credit card payments Documents receipts and send proof of payments to Accountant Upload all notes and follow up details on Elixir Type Drs notes from Dictaphone and prepare letters when required Identify private clients and private portion liability and recover from clients Private patients should be made aware of what is/will be due when they book an appointment Prepare quotes when required Patients to complete new patient and POPI form. Get a copy of clients ID and Medical aid membership cards Load new patients on Elixir while they are in waiting room Perform MSV check on patients to make sure details are correct Perform MSV updates on existing patients Ensure proper filing of all documents Any other related duties required by management from time to time and/or when another staff member is on leave Salary: R10 000 R12 000, negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.