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Cape Town City Centre: Sales call centre agent posted by Merchants SA Pty Ltd

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Job Description

About the Role

We are seeking a vibrant and driven individual to join our contact centre team as a Sales Call Centre Agent. As a representative of Merchants SA Pty Ltd, you will be working with high-end international clients, including the 5-star luxury hotel, providing exceptional customer service and support via phone, email, and other communication channels.

Key Responsibilities

  • Moderate all customer reviews and respond to email queries in English.
  • Meet or exceed quality and productivity goals assigned by management.
  • Demonstrate clear and polite written and oral communication.
  • Maintain a positive and professional demeanour and portray the company in a positive light.
  • Escalate customer issues appropriately and correctly.
  • Demonstrate timely, accurate, and professional customer service.
  • Proactively communicate system and process issues, and customer feedback trends to management.

Requirements

  • Grade 11 or NQF Level 3.
  • Criminal and credit clear.
  • South African citizen.
  • Strong command of the English language.
  • English written and verbal fluency, suitable for an international client.
  • Willing to work evening shifts/weekends.
  • Exceptional customer service experience.
  • At least 6 months sales experience (or equivalent).

Qualifications

  • No formal education requirements mentioned in the original job description.

Salary & Benefits

  • A lucrative salary will be offered.
  • Door-to-door transportation will be provided.
[Note: I have preserved all the original information and requirements, while reformatting it to fit the specified structure. I have also avoided adding any unnecessary details or phrases.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

View Job  Cape Town: General Assistant - Branches posted by SA Metal

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.

View Job  Cape Town City Centre: Car wash attendant / General worker / Cleaner posted by Fuel Retail Association


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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Cape Town City Centre: Sales call centre agent posted by Merchants SA Pty Ltd

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Job Description

About the Role

Join our dynamic team based in Cape Town and become part of a sales development role that drives business growth. As a Sales Development Representative, you will be responsible for identifying and nurturing new business opportunities, setting qualified appointments for our field sales team, and collaborating with the sales and marketing teams to develop strategies for lead generation.

Key Responsibilities

  • Identify and qualify potential leads through research, networking, and outreach.
  • Develop and maintain a pipeline of prospective clients.
  • Conduct cold calls, email campaigns, and follow-ups to engage potential customers.
  • Schedule initial discovery calls for Account Executives.
  • Maintain accurate records of interactions and progress in the CRM system.
  • Meet and exceed monthly and quarterly sales targets.

Requirements

  • 1 year of experience in sales, business development, or a related field.
  • Business to business sales experience.
  • Must be fluent in English (read, write and speak).
  • Matric or NQF Level 4 qualification.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.

Qualifications

  • No formal education mentioned

Salary & Benefits

No information available

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

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In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.

View Job  Cape Town City Centre: IT Client Acquisition Specialist


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


Job Seeker Tip

Dress professionally for interviews, even if the company has a casual dress code.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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