Cape Town City Centre: Senior Accounts Receivable Specialist

The Senior Accounts Receivable Specialist role is responsible for collecting on open accounts receivables, managing collection correspondence, accurately facilitating transactions and adjustments, updating customer records, taking action to ensure invoices are paid by our customers within account terms, while providing a high level of customer satisfaction. Initiates collection calls and correspondence to customers as required Documents internal and external conversations timely and accurately within collection software Performs timely follow-up on collection issues Monitors and/or addresses incoming emails to the shared receivables mailbox Researches and provides supporting documentation when required Acts as a liaison with Branches to ensure invoices are timely paid Ensures all disputes and requests for clarification are resolved and/or responded to in a timely manner Communicates with management regarding agent issues in a prompt and efficient manner Ensures maintenance of all Accounts Receivable documents needed for research requests from guest and in-house users Monitors Accounts Receivable aging to ensure collections efforts are timely and minimizing potential risk Processes daily cheques – deposits to the bank electronically Assists with cash posting at month-end as required Maintains open communications with all departments Skill Factors (education, experience, communication, technical, etc.) Five years of accounts receivables work experience Accreditation or degree from a two-year program with an emphasis in accounting or finance would be advantageous Ability to work independently in a fast-paced environment; handle multiple work assignments simultaneously Proficiency with Microsoft Outlook, Excel and Word SAP experience will be an added benefit