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Cape Town City Centre: Senior AI Automation Analyst

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Job Description

We are recruiting for a Senior AI Automation Analyst to drive intelligent automation, AI readiness, and digital transformation across the organisation. This role sits at the intersection of strategy, operations, and technology leading cross-functional teams to design and deliver scalable, AI-driven automation solutions that improve performance, reduce complexity, and accelerate innovation. The ideal candidate has a strong foundation in business analysis, enterprise systems, and process optimisation, with advanced experience in Agentic AI, process intelligence, and enterprise-grade automation delivery. SCOPE OF WORK: AI Strategy & Automation Leadership Develop and lead the organisation’s AI-driven automation roadmap, aligning initiatives with business strategy, operational goals, and long-term digital transformation objectives Guide executives and business leaders through AI readiness, capability assessment, and adoption of agent-based and adaptive automation solutions Translate complex business challenges into scalable, intelligent automation opportunities using RPA, Agentic AI, and process intelligence Process Intelligence & Continuous Improvement Use process intelligence, analytics, and automation insights to identify high-impact optimisation opportunities Champion continuous improvement by embedding data-driven problem-solving and scalability principles across automation programmes Ensure best practices in automation governance, documentation, and performance measurement Solution Design & Delivery Oversee end-to-end design and delivery of AI-led automation solutions, ensuring quality, scalability, and measurable impact Lead cross-functional Agile teams through discovery, process mapping, requirements definition, prototype iteration, and deployment Apply data-driven insights to optimise processes, elevate decision-making, and uplift organisational performance Stakeholder Engagement & Alignment Partner with senior executives, technology owners, and operational leaders to define business needs, validate scope, and secure project buy-in Facilitate workshops, design sessions, and cross-team collaboration to ensure clarity, alignment, and successful delivery of automation initiatives Communicate progress, risks, dependencies, and value realisation to both technical and non-technical stakeholders Team Leadership & Capability Building Mentor and lead analysts, developers, and automation specialists, fostering a high-performance and innovation-driven team culture Upskill teams on emerging AI technologies, automation patterns, and Agentic AI concepts Support the evolution from traditional automation to adaptive, decision-driven, autonomous systems REQUIRED SKILLS & EXPERIENCE Core Competencies 8 years’ experience in business analysis, automation, or digital transformation roles Experience working in financial services highly recommended Demonstrated delivery of high-impact automation programmes across multiple business domains AI readiness and intelligent automation strategy Business analysis, process optimisation, and systems integration Agentic AI, process intelligence, and data-driven automation Cross-functional project leadership in Agile environments Strong analytical, problem-solving, and decision-making skills Exceptional communication, facilitation, and stakeholder management abilities Technical Proficiencies Automation & Delivery: RPA tools, process intelligence platforms, DevOps Collaboration & Agile: Jira, Confluence, Slack, Miro Data & Insights: Power BI, SQL, Excel Design & Documentation: Visio, Figma Enterprise & Data Systems: SAP, Oracle Education & Qualifications Degree in Finance or Financial Management preferred SOFT SKILLS: Strategic thinker with strong business and technical intuition Passionate about the evolution of intelligent automation and AI Comfortable navigating ambiguity and leading change Collaborative, empathetic, and driven by human-centred innovation
View Job  Cape Town City Centre: Senior Software Quality Engineer



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