Job Description
About the Role
We are seeking a highly organized and experienced Service Administrator to join our team in Cape Town City Centre. The ideal candidate will have a strong background in administration and coordination, with experience in service departments that involve technical fields such as load testing, inspections, and mechanical services.
Key Responsibilities
- Prepare quotations for load testing, inspections, repairs and replacement equipment or services
- Review technical information, reports and customer requirements to determine necessary scope and pricing
- Maintain detailed records of quotes, job files and service documentation
- Follow up on outstanding quotes
- Plan, schedule and coordinate service jobs
- Assign appropriate Technicians
- Ensure that necessary tools, equipment and materials are arranged prior to job start
- Monitor job progress and adjust schedules as needed to meet customer deadlines
- Act as link between customers, Technicians and internal teams
- Provide customers with job updates, timelines and post-service documentation
- Coordinate site access, safety requirements, permits and any special project needs
- Support Technicians with relevant job information, documentation and logistical support
- Respond promptly to customer inquiries
- Resolve issues or escalate concerns to Management when necessary
- Process service reports, invoices, purchase orders and related paperwork
- Maintain service calendars, job boards and project trackers
- Assist the Service Manager with reporting, metrics and departmental planning as required
Requirements
- Grade 12
- Minimum of 3 years administration/coordination experience in a Service department
- Experience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fields
- Knowledge of safety procedures and job-site requirements
- Valid Drivers Licence and own vehicle
Qualifications
- None specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Cape Town Region
In the Cape Town region, South Africa, the engineering job market is generally thriving, with a strong demand for skilled professionals across various industries. The field of engineering is in high demand due to the country’s growing infrastructure development and manufacturing sectors. Typically, engineering jobs in this region require a combination of technical expertise, problem-solving skills, and excellent communication abilities.
When it comes to salary expectations, it’s common to expect broad ranges depending on factors like experience, company size, and industry sector. For example, engineers with 0-5 years of experience can typically expect salaries ranging from R400 000 to R700 000 per annum, while those with 10+ years of experience may earn between R800 000 and R1 500 000 per year. However, these figures are general estimates and may vary widely depending on individual circumstances.
Common skills for engineering roles in the Cape Town region include proficiency in CAD software, programming languages like Python or Java, and strong analytical and problem-solving skills. Many employers also place a high value on collaboration and teamwork, as well as excellent communication and leadership abilities. Other valuable skills include project management, data analysis, and adaptability to new technologies.
The engineering industry is diverse and encompasses various sectors, including technology, manufacturing, financial services, and infrastructure development. These industries often require engineers with specialized knowledge, such as mechanical, electrical, or civil engineering expertise. The demand for skilled engineers is high across these sectors, making it an attractive career path for those interested in technical work.
In terms of career progression, engineers can expect opportunities to move into senior roles, lead projects, and take on management positions. Many also pursue further education and training, such as a Master’s degree or certification in a specific field, to advance their careers and stay up-to-date with industry developments.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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