Menu Close

Cape Town City Centre: Snr Level 3 Finance Software Support – Property

Snr Level 3 Finance Software Support – Property

Posted on 2025-03-27

Category It Computing Software
Location Cape Town Region  /  Cape Town City Centre

Job Summary

REQUIREMENTS 3-5 years of customer-facing experience providing support for financial accounting software, in the property management sector. Strong technical troubleshooting skills with the ability to interpret and resolve issues, particularly in relation to financial software. Previous experience in the IT industry , including standards, solutions modeling, and systems behavior, would be beneficial. Familiarity with SaaS environments is highly advantageous. Ability to clearly explain technical issues to non-technical users. Web technologies: Bootstrap, PHP frameworks like Code Igniter, LAMP (Linux, Apache, MySQL, PHP), JavaScript, CSS, Git/Subversion. A self-starter with a passion for working in a fast-paced, agile environment. Experience with the following is non-negotiable: Proven expertise in financial accounting software (preferably in property management). 3rd line technical support experience with the ability to manage and resolve complex technical issues. Solid experience with customer-facing roles in technical support. DUTIES Provide 1st, 2nd, and 3rd line technical support for Blocks Online customers, ensuring issues related to our software (including financial and accounting elements) are resolved in a timely manner. Lead or participate in the onboarding of new customers, including software setup, implementation, and training. Test and deploy SaaS solutions while managing technical scopes and client expectations. Develop Statements of Work (SOWs) to ensure successful solution deployments. Work closely with the management team to create best practice technical support processes and workflows aligned with business objectives. Keep up-to-date with technology trends and industry best practices

View Job  Cape Town City Centre: Junior Executive / Finance Assistant

Salary:

R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Snr Level 3 Finance Software Support – Property position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-03-27 in the It Computing Software category

Click Go Apply to apply online!

You might also like these jobs in the same area.

More jobs in Cape Town City Centre

More jobs in Cape Town Region

Browse It Computing Software Jobs

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Cape Town City Centre: Snr Level 3 Finance Software Support – Property

REQUIREMENTS 3-5 years of customer-facing experience providing support for financial accounting software, in the property management sector. Strong technical troubleshooting skills with the ability to interpret and resolve issues, particularly in relation


View Job
Snr Level 3 Finance Software Support – Property

Cape Town: Snr Level 3 Finance Software Support – Property posted by Time Personnel

REQUIREMENTS 3-5 years of customer-facing experience providing support for financial accounting software, in the property management sector.Strong technical troubleshooting skills with the ability to interpret and resolve issues, particularly in relat


View Job
Snr Level 3 Finance Software Support – Property

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area