Cape Town City Centre: Store Assistant Manager (Cape Town)

Store Assistant Manager (Cape Town) About the Role As Store Assistant Manager , you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do. What You’ll Do Support in daily store operations and achieving sales targets Manage stock flow, shrinkage, and bi-annual stock takes Oversee floor merchandising, promotional execution, and pricing standards Handle customer requests, complaints, and compliments Manage Click & Collect and online store processes Assist with HR tasks: scheduling, leave, performance management, and training What You’ll Bring Matric (Grade 12) – Retail/FMCG qualification advantageous 5 years’ retail/FMCG experience across departments At least 3 years’ supervisory/leadership experience Strong people management and customer service skills Tech-competent (MS Office, SAP/Unisolv a plus) Resilient, adaptable, and a problem-solver