Provide expert technical support, troubleshooting, and resolution of escalated issues Implement and maintain software updates, APIs, and system patches Monitor system performance and ensure platform stability through proactive measures Collaborate with cross-functional teams to resolve incidents and improve operational efficiency Deliver exceptional customer service by meeting SLA commitments and fostering strong relationships Skills & Experience: A postgraduate degree/diploma in IT or equivalent experience Proficiency in SQL/PostgreSQL with a minimum of 2 years` database experience Hands-on experience in the payments industry and financial transaction processing Strong technical skills in system monitoring tools and switching solutions Exceptional problem-solving abilities and a passion for delivering results Personal attributes: A confident individual with a friendly personality, drive, energy, and enthusiasm together with a strong personal commitment to the delivery of high standards in a timely, efficient, and friendly manner who works in alignment with the company policies and procedures. An individual that possesses great problem-solving skills & an ability to work with little to no supervision. Although you may not meet all the requirements needed, please still consider sending through your CV as we have many roles available and could possibly find another great opportunity for you Contact JESSE WILLIAMS on

Switch Support Analyst position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-03-17 in the It Computing Software category

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