Cape Town City Centre: Talent Acquisition Manager

Overview: The Talent Acquisition Manager is responsible for implementing the talent acquisition strategy, focusing on talent attraction and direct sourcing through various channels. Reporting to the Head of Talent & Acquisition, they drive current and future acquisition requirements across the permanent and contractor workforce, forecasting demands, leading employer brand initiatives and developing hiring plans aligned with the business strategy. ( The company follows a Work-in-Hybrid work structure which requires employees to work from home for the majority of their time with some rotation into office). Responsibilities: Talent Acquisition strategies, policies and processes: Develop and implement the talent acquisition strategy aligned with business requirements and functional demand Manage the end-to-end recruitment process and life cycle Identify and drive continuous improvement to ensure speed while maintaining quality by utilizing data and insights from internal and external sources Create a client service culture in the Talent Acquisition function by identifying future talent needs and create/manage talent pools (internal and external) to vacancies proactively Implement the transformation strategy to ensure that targets related to appointments, promotions and internal transfers are achieved and aligned to address the EE plan Gather marketing intelligence on competitor firms and industries to benchmark appropriately and feedback to relevant stakeholders on key insights that will improve acquisition solutions and practices Lead the talent acquisition team and drive performance through anticipating recruitment needs, identifying and new sourcing channels to improve quality and turnaround times Manage data and leveraging insights to support hiring decisions Promote direct sourcing channels to improve cost management and the creation of an inhouse search capability Develop strategies and initiatives to promote the employer brand Relationship and stakeholder management: Promote and monitor Service Level Agreements (SLA) adherence with service providers and other stakeholders, both internal and external Define service level requirements with internal stakeholders and external suppliers Oversee the implementation, review and management of contracts with all internal and external stakeholders aligned with the acquisition strategy Resolve problems with external service providers Monitor progress, statement for services, payments, and schedules on all external service provider contracts Monitor recruitment service supplier performance and provide feedback to stakeholders Reporting and data analysis: Manage regular reporting structures to feedback critical Talent Acquisition interventions Participate in People and Culture forums, committees with the view to interact and lead discussion on the implementation and maintenance of Talent Acquisition strategy and constraints facing implementation Compile monthly and quarterly reports to evaluate progress Prepare periodic reports for Exco and Board with hiring and employment data Requirements: Tertiary qualification in relevant field 8 years’ experience in talent acquisition/recruitment & selection 3 years’ experience in management/leadership role in talent acquisition Strong experience in utilisation or implementation of application tracking systems Problem-solving and analytical skills Financial services or Tech industry experience preferred