Menu Close

Cape Town City Centre: Technical Team Lead Stellenbosch

Technical Team Lead Stellenbosch

Posted on 2025-02-22

Job Summary

Qualifications Matric / Grade 12 and relevant IT qualification 10 years experience supporting datacentre software Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience supporting Active Directory and Hyper V Extensive experience supporting multi-Vendor Hardware platforms Role Description Escalation Management: Assist with escalations from 1st and 2nd line support engineers. Provide 2nd to 3rd line datacentre, network, and security support. Where needed, escalate to 3rd line timeously to maintain SLA commitments, ensuring to retain ownership of the ticket. Manage and drive to resolution escalated incidents, problems, and requests. Professionally respond to and resolve / fulfil all incidents and service requests assigned. Problem solving: Remediate technical issues identified by audit risk findings and monthly reporting. Analyse and solve common and complex problems through reasoning, troubleshooting and innovative thinking. Professionally respond to and resolve / fulfil all incidents and service requests assigned. Root Cause Analysis and Problem Management Provides advanced-level of desk side support for desktop-related technical issues. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Service Improvement Identify opportunities to innovate, extend and enhance service delivery. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Tracks and monitors service levels and implements action plans to improve. Proactive follow-up on escalated issues Participate, lead, and initiate various projects to continually improve the customer environment. Proactive analysis of the customer environment to identify risks, opportunity for improvement and value which can be derived.

Technical Team Lead Stellenbosch position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-02-22 in the It Computing Software category

Click Go Apply to apply online!


You might also like these jobs in the same area.

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Port Elizabeth: Technical Team Leader

Team Leadership and Management Server Infrastructure Management Technical Expertise and Support Project Management Minimum requirements: Hold a university degree or diploma. MCSA/MCSE Some form of related training to the experience fields listed above Have


View Job
Technical Team Leader

Bellville: Technical/Engineering Team Support Administrator

REQUIREMENTS Grade 12 with Maths as a subject Relevant qualification highly advantageous / Diploma in Administration or a similar field. At least 5 years relevant working experience. Own reliable transport. Microsoft Excel, Outlook, Word and PowerPoint pro


View Job
Technical/Engineering Team Support Administrator

Pretoria: Team Leader: Technical Support posted by Isilumko Staffing

Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT


View Job
Team Leader

Pretoria: It Technical Support Team Leader posted by Isilumko Staffing

A leading Financial Services Provider is looking for a Technical Support Team LeaderJob Description1. Lead Technical Support Team Provide reports to management on call closure status and first line support related matters Implement processes to ensure call


View Job
It Technical Support Team Leader

Pretoria: Team Leader : Technical Support posted by Isilumko Staffing

A leading Financial Services Provider is looking for a Technical Support Team Leader Job Description1. Lead Technical Support Team Provide reports to management on call closure status and first line support related matters Implement processes to ensure cal


View Job
Team Leader

Johannesburg: Condeco Technical Team Leader posted by Telebest

Our client has an opportunity available for a Condeco Technical Team Leader based in Johannesburg.Requirements:Nation Diploma in Information Technology or related.Bachelors degree in Information Technology.MatricValid South African drivers license.MCITPKno


View Job
Condeco Technical Team Leader

Johannesburg: Technical Pricing Team Actuarial Analyst posted by Goldman Tech

Job Description:Are you an Actuarial Analyst in the Life Insurance space looking for a new opportunity? We have an amazing opportunity for you! We require a candidate with:• Pricing Experience with sound technical understanding of Life products includ


View Job
Technical Pricing Team Actuarial Analyst

Johannesburg: Technical Pricing Team Lead posted by Goldman Tech

Job Description:We have an amazing opportunity for a Technical Pricing Team Lead! A successful candidate will be a qualified Actuary with 5 years` experience in Life assurance or reinsurance!We require a candidate with:• A Qualified Actuary• 5 ye


View Job
Technical Pricing Team Lead

Stellenbosch: Technical Team Leader (Microsoft/Vmware/Hyper-V) (Stellenbosch Onsite) posted by Datafin

Technical Team Leader (Microsoft/VMware/Hyper-V) (Stellenbosch Onsite)IT - SupportStellenbosch - Western CapeENVIRONMENT: A dynamic Internet Service & Network Specialist seeks a solutions-driven Technical Team Leader to provide high-level support to its En


View Job
Technical Team Leader (Microsoft/Vmware/Hyper-V) (Stellenbosch Onsite)

Midrand: Team/Technical Lead posted by Hire Resolve

Hire Resolve`s client is looking for a Team/Technical lead to join their team in Midrand, GP. The Software Development Team Lead will be part of an agile development team, building and working on enterprise grade software systems on top of the Microso


View Job
Team/Technical Lead

Johannesburg: Team/Technical Lead posted by Hire Resolve

Hire Resolve`s client is seeking a skilled software developer in a team lead role to join their team in Johannesburg, GP. The Software Development Team Lead will be part of an agile development team, building and working on enterprise grade software system


View Job
Team/Technical Lead

Bellville: Technical/Engineering Team Support Administrator posted by Time Personnel

REQUIREMENTSGrade 12 with Maths as a subjectRelevant qualification highly advantageous / Diploma in Administration or a similar field.At least 5 years relevant working experience.Own reliable transport.Microsoft Excel, Outlook, Word and PowerPoint proficie


View Job
Technical/Engineering Team Support Administrator

Eastern Cape: Technical Team Leader posted by Staff Solutions

Team Leadership and ManagementServer Infrastructure ManagementTechnical Expertise and SupportProject ManagementMinimum requirements:Hold a university degree or diploma.MCSA/MCSESome form of related training to the experience fields listed aboveHave 5 years


View Job
Technical Team Leader

Cape Town: Technical Team Lead posted by Hire Resolve

Our client in the Geospacial (GIS) Industry is searching for an experienced Technical / Team Lead to join their team on a remote basis.You will work with upper management to define software requirements and take the lead on operational and technical projec


View Job
Technical Team Lead

Johannesburg: Technical Team Lead: Digital & Integrations

What It Takes to Excel in This Role: Bachelors degree in Information Technology, Computer Science, or equivalent experience in software development. 8 years of proven experience in software development, with a deep understanding of software design principl


View Job
Technical Team Lead

Gauteng: Oem – Automotive Technical Support Administrator posted by Mototeam (Pty) Ltd

Duties include:Diagnose and evaluate faults for OEM and dealer vehicles as needed.Perform warranty repairs for dealers when required.Maintain accurate and up-to-date administrative records.Prepare technical reports and assist panel shops with OEM vehicle r


View Job
Oem – Automotive Technical Support Administrator

Gauteng: Technical Team Lead: Digital & Integrations posted by Opensource

What It Takes to Excel in This Role:Bachelor’s degree in Information Technology, Computer Science, or equivalent experience in software development.8+ years of proven experience in software development, with a deep understanding of software design pr


View Job
Technical Team Lead

Cape Town City Centre: Technical Team Lead Stellenbosch

Qualifications Matric / Grade 12 and relevant IT qualification 10 years experience supporting datacentre software Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience


View Job
Technical Team Lead Stellenbosch

Error making API request.
Share this to someone who needs a job:
Posted in Uncategorized

More Jobs in Your Area