<p>Hospitality Hire SA is recruiting on behalf of our client, a prestigious 4-star resort hotel in Bantry Bay, Cape Town, that is on an exciting journey to be considered Luxury!</p><p><strong>Their Purpose:</strong> To create and inspire memorable experiences.<br><strong>Their Vision:</strong> To become Cape Towns most loved hotel.</p><p>Were seeking an <strong>experienced Meetings & Events Manager</strong> to join the hotels leadership team and take ownership of <strong>conference, banquet, and event operations</strong>.</p><p>If you live and breathe these values – <strong>Teamwork, Respect, Innovation, Accountability, Passion, and Integrity</strong> – then this opportunity is for you.</p><p><strong>Key Responsibilities</strong></p><p><strong>Commercial & Business Development</strong></p><ul><li><p>Actively source and secure new meetings and events business.</p></li><li><p>Build and maintain strong client relationships, analyze market trends, and implement revenue-maximizing strategies.</p></li><li><p>Manage departmental budgets, forecasts, and financial reporting.</p></li></ul><p><strong>Operations & Event Execution</strong></p><ul><li><p>Oversee the planning, coordination, and flawless execution of all events.</p></li><li><p>Ensure accurate Banquet Event Orders (BEOs) and conduct client site inspections.</p></li><li><p>Maintain high standards of service, safety, and cleanliness.</p></li></ul><p><strong>Leadership & Team Management</strong></p><ul><li><p>Lead, coach, and inspire the Meetings & Events team.</p></li><li><p>Manage recruitment, onboarding, training, and performance.</p></li><li><p>Foster a culture of accountability, professionalism, and service excellence.</p></li></ul><p><strong>Guest Experience & Communication</strong></p><ul><li><p>Serve as the primary client liaison, anticipating and exceeding guest expectations.</p></li><li><p>Monitor feedback and implement improvements to encourage repeat business.</p></li></ul><p><strong>Quality & Compliance</strong></p><ul><li><p>Ensure events comply with brand standards, health & safety regulations, and internal procedures.</p></li><li><p>Collaborate across departments for seamless event delivery.</p></li></ul><p><strong>Financial & IT Responsibilities</strong></p><ul><li><p>Plan budgets and track departmental performance.</p></li><li><p>Manage Opera system entries, invoicing, payments, and vendor processes.</p></li><li><p>Champion technology and IT tools to streamline operations.</p></li></ul><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>3 years experience</strong> in meetings, events, or banquet management.</p></li><li><p>Degree/Diploma in Hospitality Management (advantageous).</p></li><li><p>Proven commercial acumen and ability to drive revenue growth.</p></li><li><p>Strong leadership, organisational, and interpersonal skills.</p></li><li><p>Excellent client service orientation and communication abilities.</p></li><li><p>Proficiency in <strong>MS Office, Opera PMS, and event management systems</strong>.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Event Planning & Execution</p></li><li><p>Commercial Acumen & Business Development</p></li><li><p>Leadership & Team Management</p></li><li><p>Client Service Excellence</p></li><li><p>Operational & Compliance Expertise</p></li></ul><p> <strong>Important Application Notes</strong></p><ul><li><p>Must hold a valid <strong>South African ID</strong>.</p></li><li><p>Only candidates with relevant experience will be shortlisted.</p></li><li><p>Ensure your <strong>CV is 100% updated</strong>.</p></li><li><p>All applicants will attend a <strong>virtual introduction interview</strong>.</p><p><strong>Recruitment aligns with the companys</strong> <strong>Employment Equity Plan</strong>.</p><p>We thank all application however only shortlisted candidates who meet the requirements will be contacted.</p></li></ul>

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