Cape Town: Continuous Improvement (CI) Coach (CPT) posted by Datafin
Posted on 2025-07-26 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape – South Africa
- Work with Divisional senior management to help provide lean strategic direction for interventions.
- Coach and support management and their teams in scope on their CI interventions, growing CI capability during the interventions.
- Build and drive CI deployment roadmaps to achieve full coverage and engagement over the next 2-3 years.
- Responsible for deployment of CI Bronze method with balanced outcomes across People, Customer and Cost.
- Responsible for all baselining and mobilisation activities and analysis in local area.
- Responsible for deployment of any Rapid Improvement interventions with outcomes delivered against Charter.
- Embed CI post wave and support the business units to consistently deliver year-on-year benefits of up to 5% after the initial wave.
- Responsible for all local CI intervention tracking and reporting of benefits, across intervention-levels such as Customer outcomes (Problem solving/KPI impact); People outcomes (engagement); Financial outcomes (enabling/incremental, cost/revenue); Maturity outcomes.
- Identify method innovations and provide feedback to the CI Lead.
- Provide leadership and coaching to Operational Managers and teams on a day-to-day basis.
- Intervene, where appropriate, to work with coaches and managers to help them resolve complex issues that would otherwise prevent full benefit delivery.
- Support other operational CI Coaches as a technical subject matter expert in Lean, Six Sigma and Change Management techniques.
- Support core CI training delivery.
- Ensure audit outcomes of the business processes meet full compliance, and address non-compliance with corrective measures.
- Bachelors Degree/NQF 7 qualification.
- 3 Years proven experience as a CI Coach.
- Either accredited as, or on the learning pathway to becoming a Lean Expert and Six Sigma Black belt.
- Recognised capability in Continuous Improvement with practical experience with Lean/ Six-Sigma programmes/deployments, Lean ways of working and coaching leadership in role modelling the respective behaviours.
- Previous experience of senior level stakeholder engagement and management.
- Relevant experience of delivering complex improvement projects/initiatives.
- Excellent communicator and well developed interpersonal, negotiation and conflict resolution skills.
- High degree of change orientation, willingness to challenge current thinking in constructive ways which build support and develop new approaches to complex issues.
- Strong commercial, financial and analytical skills, working with the business to identify practical, performance improvement opportunities.
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