Job Description
About the Role
We are seeking an experienced and proactive Credit Controller who will be accountable for recovering unpaid money that is due to Mindmatch Consulting from its clients. The role of credit controller is key to our success and growth plans as it directly aids our corporate cashflow. As a Credit Controller, you will ensure all clients within your portfolio are contacted in a timely manner and pay in line with the trading terms of the invoices.
Key Responsibilities
- Proactively contact customers by phone to ensure invoices are clear for payment
- Collect commercial debt in line with monthly targets via telephone and written correspondence
- Manage key commercial accounts
- Shared responsibility for a ledger of 4-5 million per month
- Act as a point of contact for any complex query escalations from other team members
- Assist with other ad-hoc duties within the department
- Process customer invoices, payments, credit notes, and associated transactions in accordance with the Financial Control Systems deadlines and targets.
- Take ownership of the root cause of invoice queries by supporting and engaging with stakeholders to identify and implement solutions
- Evaluate accounts for debt collection and legal action, escalating where appropriate to the Credit Control Manager
- Advise the Credit Control Manager of potential risks with clients defaulting on payments.
Requirements
- Previous demonstratable experience of working as a Credit Controller
- Ability to work to tight deadlines in a busy environment
- Strong communication skills with the ability to resolve queries both written and spoken
- Excellent attention to detail with a focus on accuracy
- Demonstrable experience of prioritising tasks
- Excellent IT skills including previous experience with Excel, Word, and Outlook.
- Ability to build and maintain strong relationships with customers to collect overdue payments and find appropriate resolutions to their account queries
- Strong team player, with the drive and flexibility to support others in the team.
Qualifications
None mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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