Menu Close

Cape Town: Customer Service Associate posted by CallForce

Advertisement



Job Description

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!

What Youll be Doing

Do you have a passion for helping others & ensuring peace of mind? In this role, youll work to resolve the customers issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.

During a Typical Day, Youll

  • Answer incoming communications from customers over email or social media platforms
  • Phoning customers back with relevant feedback
  • Conduct research to provide answers for customers to resolve their issues

Requirements

  • Matric
  • Fluent English (Higher Grade English pass in Matric)
  • 2-3 years or more of customer service experience in a Contact Centre
  • Automotive experience of having worked in a complaints department, will be an advantage

Working Hours

  • 09h00 23h00 Monday to Sunday on rotational shifts

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds

A Bit More About Your Role

Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers.

You’ll report to Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team.

View Job  Johannesburg: Actuarial Manager posted by Hire Resolve

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Western Cape

The automotive service industry in Western Cape is generally a growing sector, with an increasing demand for skilled technicians and mechanics to cater to the region’s expanding fleet of vehicles. Typically, this demand is driven by the strong presence of international multinationals operating in the area, as well as local businesses that rely on reliable transportation options.

In terms of salary expectations, automotive service professionals in Western Cape can generally expect to earn a range of R200 000 to R400 000 per annum, although actual salaries can vary significantly depending on factors such as experience, company size, and industry sector. For instance, senior technicians or those working for larger companies may earn towards the higher end of this range, while entry-level positions might start at a lower point.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, effective communication skills, and attention to detail. Other essential skills often mentioned in industry standards include proficiency with diagnostic equipment, knowledge of vehicle maintenance procedures, and ability to work independently or as part of a team. Additionally, many employers place a strong emphasis on continuous learning and professional development, as the automotive industry is constantly evolving.

Automotive service professionals in Western Cape can find employment opportunities across various industry sectors, including the financial services sector, technology industry, manufacturing sector, and more. These roles often require adaptability and flexibility, as well as a willingness to work in fast-paced environments.

Career progression paths for automotive service technicians typically involve working their way up through the ranks of senior technician or lead mechanic positions, with opportunities for specialist roles such as vehicle inspection or management. Additionally, many employers offer training and development programs to support ongoing education and certification, enabling professionals to expand their skill sets and advance in their careers. With the right combination of skills, experience, and industry knowledge, automotive service professionals can build successful and rewarding careers in this sector.

View Job  Stellenbosch: Duty Manager posted by Vineyard


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Network actively - many jobs are filled through referrals before being advertised.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Middelburg: Manager: Export Shipping posted by Hire Resolve

Jobs in Middelburg April 8, 2026
Hire Resolve Other Clearing and Forwarding

A leading steel manufacturing company is looking for an experienced Manager: Export Shipping with strong experience in export logistics, international...

View Job  Pretoria: Legal Secretary / Litigation Secretary posted by People Dimension
View Job

Cape Town: Machine Operator posted by Hire Resolve

Jobs in Cape Peninsula April 8, 2026
Hire Resolve Other Manufacturing

A leading food manufacturing company is looking for an experienced Machine Operator with strong experience in operating Form Fill Seal…

View Job

Cape Town: Factory Manager posted by Hire Resolve

Jobs in Cape Peninsula April 8, 2026
Hire Resolve Other Manufacturing

A leading glass and aluminium manufacturing company is looking for an experienced Factory Manager with strong experience in production planning…

View Job

Cape Town: Senior Production Manager posted by Hire Resolve

Jobs in Cape Peninsula April 8, 2026
Hire Resolve Other Manufacturing

A leading premium consumer goods manufacturing company is looking for an experienced Senior Production Manager with strong experience in FMCG…

View Job

Knysna: Principal Audio Systems Architect & DSP Expert posted by Hire Resolve

Jobs in Garden Route April 8, 2026
Hire Resolve Other Manufacturing

A leading advanced audio technology company focused on next-generation acoustic innovation is looking for an experienced Principal Audio Systems Architect…

View Job

Pinetown: Electronic Repair Technician posted by Hire Resolve

Jobs in Durban Area April 8, 2026
Hire Resolve Other Manufacturing

A well-established electrical automation and repair business is seeking a skilled Electronic Repair Technician (Component Level) to join their...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area