Debtors Clerk
Posted on 2025-04-09
Employer | Carrol Boyes |
---|---|
Salary | 0 |
Category | Finance Accounting |
Location | Western Cape / Cape Town |
Job Summary
Position Overview
We are seeking a detail-oriented Debtors Clerk to manage the accounts for our luxury business across wholesale, online, and e-commerce platforms. This individual will take ownership of the debtors book and be accountable for aging, reconciliations, allocation of payments, and follow-ups on outstanding amounts. The role also includes responsibilities such as creating credit notes, verifying returns, and ensuring accurate payment allocation. A meticulous individual with a proactive approach to managing accounts and ensuring timely collections is essential, especially in a high-growth, multi-channel environment.
Key Responsibilities
Debtors Book Management
- Take full ownership of the debtors book, ensuring accurate and up-to-date records across wholesale, online, and e-commerce platforms.
- Manage the aging of accounts and prepare detailed reports for the Finance Manager.
- Monitor and manage overdue accounts, ensuring prompt follow-up on outstanding amounts.
Reconciliations & Allocations
- Perform reconciliations of customer accounts, ensuring accuracy and completeness.
- Allocate payments promptly and accurately across multiple banking platforms.
- Investigate and resolve discrepancies or queries related to payments or account balances.
Credit Notes & Returns
- Process and create credit notes for online and e-commerce platform customers.
- Verify returns and ensure they are accurately reflected in customer accounts.
- Manage end-to-end credit note processes to maintain account integrity.
Customer Relationships
- Build and maintain strong relationships with customers across wholesale, online, and e-commerce channels.
- Proactively address payment delays and negotiate resolutions to ensure timely collections.
Collaboration & Reporting
- Work closely with the Finance Manager and broader finance team to align on priorities and address risks.
- Prepare regular reports on debtors performance, highlighting key metrics and areas for improvement.
- Support audits and provide necessary documentation related to the debtors ledger.
Compliance & Process Improvement
- Ensure compliance with company policies and procedures, as well as relevant financial regulations.
- Identify opportunities for process improvements within the debtors function and implement efficiencies.
Qualifications & Requirements
Required education & Certifications:
- Diploma, higher certificate in Finance/Business/Accounting
Required experience:
- Minimum of 5 years in a debtors/accounts receivable role, ideally within a retail business with both wholesale and B2C customers.
- Experience with ERP systems, with preference for Odoo ERP.
- Customer engagement experience, with proven track record of resolving disputes.
- Familiarity with managing multi-currency accounts and international transactions.
Required skills:
- Exceptional attention to detail and accuracy.
- Strong proficiency in Microsoft Excel and financial reporting tools.
- Ability to work effectively under pressure in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a proactive and solution-oriented mindset.
Attributes:
- Highly organized with an almost obsessive focus on detail.
- Self-motivated and accountable for outcomes.
- Comfortable working in an entrepreneurial, high-growth environment.
- Strong sense of integrity and confidentiality.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a high-growth, entrepreneurial environment with exposure to both local and international markets.
- Autonomy and ownership of the debtors function, with the ability to directly impact the companys financial performance.
- A dynamic and collaborative workplace culture that encourages innovation and continuous learning.
Debtors Clerk position available in Western Cape, Cape Town. This job position was posted by Carrol Boyes. The job has been posted as a premium ad on 2025-04-09 at 13:06:01 in the Finance Accounting category
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